Elizabeth Gwynn
Fairmont,WV
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
40
40
years of professional experience
Work History
Food Associate
Louis A. Johnson VA Medical Center
12.2023 - 10.2024
- Improved customer satisfaction by providing friendly and efficient service in a fast-paced environment.
- Cleaned tools, plates, trays, and areas according to requirements.
- Implemented and maintained quality control processes.
- Resolved customer complaints quickly and professionally, maintaining a positive brand image for the establishment.
- Managed cash transactions at cafeteria and gift shop registers.
Cashier
Walmart
12.2022 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Nutrition Care Assistant
WVU Hospitals
06.2014 - 10.2022
- Delivers meal trays to patients within service guidelines for timeliness
- Follows delivery standards including hand sanitization, infection control requirements, two patient identifiers, AIDET and key phrases
- Alerts nursing if patient is not properly positioned to begin eating or otherwise appears to need assistance
- Checks trays for missing items and intervenes to correct immediately
- Maintains supply of condiments on cart
- Monitors new patients for knowledge of room service, gives menu to patient and explains how to call and place meal order and guest meal
- Patient trays are collected and returned to the kitchen within a reasonable timeframe
- Enter isolation precaution patient rooms with proper protective equipment
- While waiting for trays, assists the room service assembly line as needed, wrap silverware or help in dishroom
- Can push fully loaded tray cart (approx
- 250 lbs) and Ability to stand for most of the working day
- Other duties as assigned
Environmental Services Department-Housekeeper
WVU Hospitals
12.2010 - 06.2014
- Clean hospital rooms, daily clean, discharges, pull trash, Clean corridors and waiting rooms, Clean equipment and put in storage rooms, etc
Part-Time Cashier
Wal-Mart Super Center
11.2007 - 12.2010
- Scan and Bag customers items purchased
- Cash payroll checks, make Credit card payments
Office Assistant II - Temporary
John Manchin Sr. Health Care Center
05.2007 - 08.2007
- Answer Phone, schedule appointments, post insurance payment to accounts, record all payments in receipt book for inpatients, Outpatients, and lab work, file and pull charts, create postings
Teller II Mentor
Fairmont Federal Credit Union
01.2003 - 08.2006
- All teller duties as assigned
- Training of new tellers, Administrative level to approve check cashing limits, VISA Payments, Cash Advances, Legal Care Payments
- Top Cross Seller for 2.5 years
Personal Banker/Customer Service Representative
Huntington National Bank of West Virginia
10.1984 - 03.2000
- Worked consistently with all Marion County Offices in New Accounts
- Traveling Teller throughout Marion, Harrison and Monongalia Counties
- Other locations within CB&T/Huntington Banks, duties included Operations Center Special Services Unit, Trust Department and Ambassador Club
Education
Medical Terminology -
OIC Training Academy
Fairmont, WVPart-Time Student -
Fairmont State University
Fairmont, WVHigh School -
East Fairmont High School
Fairmont, WVSkills
- Food safety
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Teamwork
References
- Ava Beatty, 228 Kanar Drive, Morgantown, WV, 26508, 304-282-2600
- Chris Bellis, 216 Bald Hill Rd., Dilliner, PA, 15327, 724-998-7879
- Cindy Horton, 3094 Grafton Rd., Morgantown, WV, 26508, 304-282-6004
- Linda M. Wright, 949 Independence Hill, Morgantown, WV, 26505, 304-319-1810
- Tina Wilkinson, 1 Medical Center Drive, Clarksburg, WV 26301, 304-641-9814
Training
- Cues On-line University: Participated in over 30 banking courses.
- GFS Banking System
- FiServ/Mellon System
- Word Perfect 5.0/5.1, Microsoft Works and MedTech System
Activities
- Member of Fleming Memorial Presbyterian Church
- Saxton for Fleming Memorial Presbyterian Church
- Head of Kitchen Committee for Fleming Memorial Presbyterian Church
- Head of Nursery for Fleming Memorial Presbyterian Church
- Youth Leader for Fleming Memorial Presbyterian Church
- Boy Scout Leader – Pack 120
- Girl Scout Leader – Troop 4208
- Enjoy gardening, sewing, painting/appliqué shirts, crafts and cooking.
Timeline
Food Associate
Louis A. Johnson VA Medical Center
12.2023 - 10.2024
Cashier
Walmart
12.2022 - 11.2023
Nutrition Care Assistant
WVU Hospitals
06.2014 - 10.2022
Environmental Services Department-Housekeeper
WVU Hospitals
12.2010 - 06.2014
Part-Time Cashier
Wal-Mart Super Center
11.2007 - 12.2010
Office Assistant II - Temporary
John Manchin Sr. Health Care Center
05.2007 - 08.2007
Teller II Mentor
Fairmont Federal Credit Union
01.2003 - 08.2006
Personal Banker/Customer Service Representative
Huntington National Bank of West Virginia
10.1984 - 03.2000
Part-Time Student -
Fairmont State University
High School -
East Fairmont High School
Medical Terminology -
OIC Training Academy
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