Summary
Overview
Work History
Skills
Timeline
Generic

Elizabeth Haen

Saint Johns,FL

Summary


Dedicated receptionist with excellent experience in Veterinary field. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

7
7
years of professional experience

Work History

Receptionist

Veterinary Dental Specialties
05.2025 - 08.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Receptionist

Focused Pet Care ER
08.2022 - 04.2025
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Receptionist

Southside Animal Clinic
06.2018 - 07.2022
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Responded to inquiries from callers seeking information.
  • Made surgical follow up calls to insure Patients were comfortable, and answered any questions Clients may have concerning patient.
  • Scheduled appointments both Surgical and General practice.

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Verbal and written communication
  • Scheduling appointments
  • Greeting and seating clients
  • Data inputting

Timeline

Receptionist

Veterinary Dental Specialties
05.2025 - 08.2025

Receptionist

Focused Pet Care ER
08.2022 - 04.2025

Receptionist

Southside Animal Clinic
06.2018 - 07.2022

Similar Profiles

CREATE PROFILE