Elizabeth Hagel
Ocean View,NJ
Summary
Detail-oriented Maintenance Inventory Clerk with proven skills in inventory management, stock ordering, and cycle counting. Committed to maintaining accurate records and facilitating interdepartmental communication to optimize supply chain efficiency.
Overview
24
24
years of professional experience
Work History
Maintenance Inventory Clerk
Club Wyndham Atlantic City Skyline Resort
Atlantic City, New Jersey
03.2021 - 01.2026
- Maintained accurate records of inventory transactions and movements to ensure stock availability.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Managed the ordering, receiving, storing, and distribution of goods in accordance with company policies.
- Coordinated stock orders and received shipments for efficient distribution.
- Created purchasing orders to facilitate timely replenishment of stock.
- Conducted regular physical inventories to ensure accuracy of count records.
- Prepared monthly reports summarizing inventory activity and adjustments.
- Verified accuracy of invoices against purchase orders and resolved discrepancies.
- Inspected storage areas to ensure compliance with safety regulations.
- Processed returns of merchandise to uphold company policies. and exchanges according to company policies.
- Researched alternate suppliers to address out-of-stock issues.
Rooms Controller
Club Wyndham Atlantic City Skyline Resort
Atlantic City, New Jersey
06.2020 - 03.2021
- Managed room assignments and reservations for optimal guest experiences.
- Utilized property management software to track occupancy and availability.
- Maintained accurate records of room assignments and special requests for guests.
- Responsible for ensuring all room bookings are accurately processed and maintained in the system.
- Coordinated with other departments to ensure that guest requests are met promptly and efficiently.
- Consulted with housekeeping and reservation departments to provide status updates on guest rooms.
- Trained new team members on operational procedures and software usage.
- Processed and maintained all room bookings accurately in the system.
PBX Operator
Club Wyndham Atlantic City Skyline Resort
Atlantic City, New Jersey
01.2016 - 06.2020
- Operated multi-line phone system for efficient call routing and guest communication.
- Maintained accurate call and message records, facilitating timely staff follow-up and service delivery.
- Trained new staff on PBX operations and customer service protocols effectively.
- Assisted guests with inquiries, providing information on resort amenities and services.
- Managed guest check-in and check-out processes, enhancing guest experience and operational flow.
- Coordinated various tasks concurrently in a busy environment. while maintaining a high level of accuracy.
- Responded to customer inquiries via phone and email with accurate information. from customers over the phone or via email.
Front Desk Agent
Club Wyndham Atlantic City Skyline Resort
Atlantic City, New Jersey
02.2012 - 01.2016
- Greeted and checked in guests for seamless arrival experience.
- Delivered exceptional customer service while ensuring adherence to company policies.
- Assisted guests with inquiries and resolved issues promptly.
- Coordinated reservations using property management software to enhance guest experience.
- Executed cash drawer transactions accurately and responsibly throughout shift.
- Kept accurate records of guest transactions.
Manager
Books Management
Ocean City, New Jersey
05.2002 - 10.2011
- Managed daily operations and ensured optimal store performance.
- Managed daily operations of the store, including opening and closing procedures.
- Trained and developed staff to enhance customer service skills.
- Oversaw inventory management and maintained stock levels effectively.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
- Implemented visual merchandising strategies to improve store appeal.
- Coordinated promotional events to drive customer engagement.
- Resolved customer complaints promptly to enhance satisfaction levels.
Education
GIS Technician Certification - GIS
Atlantic Cape Community Collge
Mays Landing, NJ05-2010
High School Diploma -
Ocean City High School
Ocean City, NJ06-2000
Skills
- Inventory management
- Cycle counting
- Stock ordering
- Inventory software
- Supplier negotiation
- Record management
- Supply chain coordination
Timeline
Maintenance Inventory Clerk
Club Wyndham Atlantic City Skyline Resort
03.2021 - 01.2026
Rooms Controller
Club Wyndham Atlantic City Skyline Resort
06.2020 - 03.2021
PBX Operator
Club Wyndham Atlantic City Skyline Resort
01.2016 - 06.2020
Front Desk Agent
Club Wyndham Atlantic City Skyline Resort
02.2012 - 01.2016
Manager
Books Management
05.2002 - 10.2011
GIS Technician Certification - GIS
Atlantic Cape Community Collge
High School Diploma -
Ocean City High School