Elizabeth Hamill
Valencia ,California
Summary
A results-driven individual with extensive experience in retail and customer service. Excels at leading teams, optimizing operations, and managing complex tasks efficiently. Proficient in utilizing various computer platforms and software, including Microsoft 365 and Google Suite, for data management, scheduling, and reporting. Demonstrates strong communication, leadership, and problem-solving skills, along with the adaptability to thrive in various environments. Overall, committed to delivering high-quality service and ensuring operational excellence.
Overview
3
3
years of professional experience
Work History
Sales Lead With Keys
UGG
08.2023 - 08.2024
- Lead a team of 25 sales associates in achieving sales goals and providing exceptional customer service
- Crafted clear and concise business reports that effectively summarized key insights and findings
- Led visual merchandising to ensure alignment with brand standards and enhance customer engagement
- Utilized various platforms to create and manage associate schedules, ensuring optimal store coverage
- Responsible for opening and closing the store, including handling cash deposits and securing the building
Sales Consultant
JCPenny Beauty
01.2023 - 06.2023
- Demonstrated customer service skills while assisting clients in selecting beauty products to meet their needs and preferences
- Developed strong product knowledge by staying up-to-date on the latest beauty trends and attending training sessions with beauty brands
- Utilized communication skills to build relationships with clients and ensure a positive shopping experience
Guest Service
Target
10.2021 - 06.2023
- Resolved guest issues and concerns promptly and professionally, maintaining a friendly demeanor at all times
- Processed orders, returns, and exchanges efficiently, ensuring accuracy and adherence to company policies
- Ensure seamless drive-up delivery operations to consistently meet and exceed sales goals
Assistant Manager
Dink's Deli
05.2021 - 11.2021
- Supervised and trained front-of-house staff to ensure exceptional customer service and operational efficiency
- Assisted in the development and implementation of operational procedures to streamline workflow and improve overall efficiency
- Conducted regular sanitation audits and ensured compliance with health and safety regulations to maintain a clean and safe work environment
Education
Some College (No Degree) - Business Administration
College of The Canyons
Santa Clarita, CAHigh School Diploma -
Valencia Highschool
Santa Clarita06.2023
Skills
- Client Relations
- Leadership
- Sales
- Communication
- Adaptability
- Problem solving
- Customer Service
- Microsoft 365
- Google Suite
Timeline
Sales Lead With Keys
UGG
08.2023 - 08.2024
Sales Consultant
JCPenny Beauty
01.2023 - 06.2023
Guest Service
Target
10.2021 - 06.2023
Assistant Manager
Dink's Deli
05.2021 - 11.2021
Some College (No Degree) - Business Administration
College of The Canyons
High School Diploma -
Valencia Highschool
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