Elizabeth Hamilton
3550 Moore Court, Wheat Ridge,Colorado
Summary
Dynamic and adaptable Grant Specialist with a strong history of securing funding and advancing mission-driven initiatives for nonprofits. Experienced in strategic planning, program development, and organizational leadership to support conservation, outdoor recreation, and community impact goals. Proficient in crafting compelling grant proposals and fostering partnerships to align with the values and mission of Great Outdoors Colorado. Skilled in project management, stakeholder engagement, and workflow optimization, delivering measurable results in fast-paced, collaborative environments. Excels in staff training, process improvements, and resource allocation to enhance program execution and sustainability. Committed to advancing outdoor access, environmental stewardship, and community enrichment through professionalism, integrity, and innovative leadership.
Overview
22
22
years of professional experience
Work History
Grant Manager & Program Director
PEAK EXPEDTIONARY SCHOOL
10.2021 - Current
- Responsible for the management and facilitation of a 21st Century Community Learning Centers (21st CCLC) Expanded Learning Time. This includes the development, expansion, planning, implementing, fiscal management, data reporting, and supervision of all program components.
- Manage the appropriate grant(s) to provide extended learning opportunities including school year ELT programs, summer programs, family engagement, and special events.
- Research and provide evidence-based activities to address the academic, recreational and social needs of students and families as outlined in the appropriate grant application.
- Progress monitor all growth measures as written in the grant application, ensure that all areas of the program are aligned with the grant proposal
- Oversee all fiscal spending and reporting as related to the grant(s).
- Coordinate ongoing monitoring of program effectiveness with the Evaluation Team.
- Recruit, train, supervise, and provide support to all staff associated with grant funded activities – including ELT Coordinator, teachers, part-time staff, volunteers, contractors, and any other individuals who perform duties within the grant.
- Develop and provide professional development opportunities for staff with ELT Coordinator
- Accurately track program data including attendance, discipline and academics; required permission forms; documentation related to attendance, injuries, behavior etc. And report issues to school administration.
- Research and apply for grants to sustain ELT programming.
Operations Coordinator & Reservations Specialist
TRAVELERS HAVEN
10.2020 - 07.2021
- Advanced operations, business development, sales, and client relations management while providing comprehensive administrative support to account managers, territory managers, lease audit, and housing logistics teams
- Directed multiple priority projects concurrently, engaging several vendors and customers to consistently achieve or exceed strategic goals, coordinating and confirming detailed move-in logistics with clients and vendors in fast paced, customer-centric environment
- Delivered exceptional customer service, combining professionalism and product/service knowledge with highly effective interpersonal communication and problem-solving skills to efficiently resolve pricing and logistical issues
- Managed and maintained vital quantitative data, creating and managing complete and accurate contracts, leases, client files, and schedule records
- Achieved success through regular tracking and analyzing of KPI’s to provide lean operational efficiencies and process improvements
Customer Service Agent
SOUTHWEST AIRLINES
08.2018 - 05.2020
- Provide legendary customer service, building and maintaining relationships internally and externally.
- Coordinates travel transitions in a timely manner such as over-sold, delayed, cancelled flights, resolving baggage issues, and unaccompanied minor’s situations.
- Reinforces compliance with the Federal Aviation Administration, Southwest Airlines, and Airline Regulations.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Contributed to achieving company goals by consistently meeting or exceeding performance metrics.
Engineering Internship Coordinator
EAST HIGH SCHOOL-GOODWILL INDUSTRIES OF DENVER
07.2015 - 03.2018
- Delivered comprehensive program management and development, serving as liaison for Goodwill Industries and East High School to design and present Career Development curriculum while orchestrating teachers, interns, events, and meetings to achieve organizational and programmatic goals.
- Coordinated, organized, and facilitated excursions for business and engineering departments (300 per year.)
- Inspired and empowered more than 400 diverse students annually in STEAM (science, technology, engineering, arts, & mathematics) classes and programs.
- Maintained accurate records of all students using federal, state, and non-profit software tools to track "students'' progress and achievement.
- Streamlined the internship application process for improved efficiency and increased student satisfaction.
- Designed engaging workshops focused on resume writing, interview preparation, and workplace etiquette for better internship preparedness.
- Attended professional educational and developmental meetings to support accreditation and grant writing.
Career Coordinator & Facilitator
EAST HIGH SCHOOL - GOODWILL INDUSTRIES
08.2005 - 04.2010
- Concurrently designed and presented career development curriculum to 13 to 18 year-old students; developed and implemented innovative programs for Youth Services Department; created and launched volunteer and community service learning experiences for students; and provided case management for Federal Student Youth Employment Program for national non-profit organization; designated as professional liaison between non-profit and Denver Public School District.
- Streamlined operations with introduction of efficient and accurate database, managing and maintaining vital records.
- Expanded program and outreach through the development of innovative programs for Youth Service Department, including planning and developing community-wide volunteer and service learning experiences for students.
- Amplified program effectiveness, preparing and presenting career development curriculum in collaboration with Denver Public Schools, advising diverse students to explore career options through a variety of measurements.
- Evaluated effectiveness of existing programs using qualitative data analysis techniques, leading to targeted improvements in service offerings.
Director & Guide
THE WORLD OUTDOORS
10.2002 - 08.2007
- Established, designed, and coordinated array of domestic and international trip itineraries for hiking and multi-sport tours, managing $2.25M budget, cultivating strategic partnership with more than 50 lodges and restaurants world-wide
- Enhanced tour and hiking experience of customers, serving as enthusiastic, knowledgeable guide on hiking and multi-sport adventure trips and events
- Orchestrated trip sales and reservation management, serving as liaison for 800 to 1,000 guests per event
- Maximized financial resources, organizing and negotiating cost-effective contracts with global providers
- Propelled business development with design and production of captivating marketing and promotional materials
- Optimized overall performance, productivity, profitability and use of human and financial capital
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
Bachelor of Science - Recreational Resource Management/Outdoor Education
Coastal Carolina University
Conway, SC01.1998
Skills
- Strategic Planning
- Budget & Financial Management
- Project & Case Management
- Research & Grant Writing
- Professional Development & Training
- Staff & Client Liaison
- Analytical Skills
- Client Relations Management
- Process Troubleshooting
- Environmental & Outdoor Education
- Event & Meeting Planner
- Contract Negotiations
- Communications
- Business Administration
- Travel & Tourism Development
Timeline
Grant Manager & Program Director
PEAK EXPEDTIONARY SCHOOL
10.2021 - Current
Operations Coordinator & Reservations Specialist
TRAVELERS HAVEN
10.2020 - 07.2021
Customer Service Agent
SOUTHWEST AIRLINES
08.2018 - 05.2020
Engineering Internship Coordinator
EAST HIGH SCHOOL-GOODWILL INDUSTRIES OF DENVER
07.2015 - 03.2018
Career Coordinator & Facilitator
EAST HIGH SCHOOL - GOODWILL INDUSTRIES
08.2005 - 04.2010
Director & Guide
THE WORLD OUTDOORS
10.2002 - 08.2007
Bachelor of Science - Recreational Resource Management/Outdoor Education
Coastal Carolina University
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