Elizabeth Hamor
Fayetteville,NC
Summary
Personable Office Administrator with experience in prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
9
9
years of professional experience
Work History
Office Administrator
Big 3 Electric, LLC
01.2022 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Dental Assistant
Dowd Family Dentistry
02.2014 - 12.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Monitored patient comfort and safety during dental procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Staged tray for procedures by arranging dental instruments and equipment.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Education
No Degree - Dental Assisting
Sunrise School of Dental Assisting
Fayetteville, NC01.2014
Associate of Arts -
Fayetteville Techinical Community College
Fayettville, NC06.2006
Skills
- Financial Services Support
- Information Uploading
- Administration and Operations
- Deposit Collection
- Error Resolution
- Managing Office Supply Inventory
- Accuracy Improvements
- Sorting and Labeling
- Hospitality and Accommodation
- Office Reception
- Office Management
- Personnel Engagement
- Filing
- Information Updates
- Office Production Evaluation
- Copying and Scanning
- Overcoming Obstacles
- Managing Public Relations
- Office Workflow Support
- Customer Relationship Management
- Calendar Management
- Permitting Requirements
- Correspondence and Office Documents
- Inventory Supplies
- Booking Travel
- Hotel Accommodations
- Administrative Arrangements
- Creating Presentations and Proposals
Timeline
Office Administrator
Big 3 Electric, LLC
01.2022 - Current
Dental Assistant
Dowd Family Dentistry
02.2014 - 12.2021
No Degree - Dental Assisting
Sunrise School of Dental Assisting
Associate of Arts -
Fayetteville Techinical Community College
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