Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
References
References
Generic

Elizabeth Harden

Greenville,SC

Summary

Enthusiastic Student Athlete dedicated to pursuing goals, promoting a team player mentality, and performing well under pressure. Extensive experience in leadership positions and working with teams in fast-paced environments. Committed to helping others through effective time management and communication. Is skilled in personal selling and marketing for both companies and one's self. Can overcome obstacles strategically and keep professional mannerisms and communication in all environments.

Overview

8
8
years of professional experience

Work History

Office Administrative Assistant

Astro Kennels
01.2023 - Current
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
  • Supported executive decision-making by preparing comprehensive reports on office performance metrics.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Optimized workflow efficiency by researching and implementing appropriate software tools for various administrative tasks.
  • Managed complex schedules for conference room bookings ensuring that everyone had access to the necessary resources for meetings.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Volunteered to help with special projects of varying degrees of complexity.

Professional Athlete

NCL Atlanta Rise
01.2016 - Current
  • Improved team performance by consistently demonstrating leadership and strong work ethic during practices and games.
  • Achieved recognition as a top-performing athlete by maintaining optimal physical fitness through rigorous training regimens.
  • Contributed to team success by consistently meeting or exceeding performance goals set by coaching staff.
  • Enhanced team cohesion by actively participating in team-building activities and fostering positive relationships with teammates.
  • Served as a mentor to younger players, providing guidance on skill development, technique refinement, and overall improvement.
  • Participated in community outreach events as a representative of the organization, promoting sports awareness and encouraging youth involvement in athletics.
  • Excelled under pressure situations during high-stakes competitions, contributing significantly to team victories.
  • Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
  • Managed time effectively while traveling for games, attending practice, and going to classes.
  • Attended all practices, meetings, and workouts on time.
  • Maintained professionalism when attending charity, sporting and media events as team representative.
  • Determined areas in need of improvement and optimized strategies to strengthen performance.
  • Adapted quickly to changing game plans and strategies.
  • Applied discipline and sense of responsibility toward all team and personal activities.

Barista/Server

7 Brew Coffee
01.2022 - 05.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Sales Associate

Boyd Cycling
06.2019 - 12.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Bachelor of Science - Marketing

Piedmont University
Demorest, GA
05.2025

Skills

  • Event Planning
  • Spreadsheet Development
  • Schedule and Calendar Management
  • Verbal Communication
  • Spreadsheet Management
  • Multitasking
  • Problem-solving abilities
  • Inventory Management
  • Database Maintenance
  • File Organization
  • Strategic Thinking
  • Coachability
  • Self-Discipline
  • Media Relations

Affiliations

  • Cycling

Timeline

Office Administrative Assistant

Astro Kennels
01.2023 - Current

Barista/Server

7 Brew Coffee
01.2022 - 05.2023

Sales Associate

Boyd Cycling
06.2019 - 12.2019

Professional Athlete

NCL Atlanta Rise
01.2016 - Current

Bachelor of Science - Marketing

Piedmont University

References

References available upon request.

References

References available upon request.

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Elizabeth Harden