Elizabeth Harkins
Linden,CA
Summary
I am a dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with an organized approach and good prioritization skills. I strive to keep team members on-track with positive support and motivational strategies. I handle patients' needs with a friendly and knowledgeable approach while effectively meeting demands of a busy office and maintaining compliance with important standards. I have 30+ years of healthcare experience and would be a great asset to your team,
Overview
30
30
years of professional experience
Work History
Medical Office Lead/Surgery Scheduler
Adventist Health Fairmont Orthopedics
Lodi, CA
12.2017 - Current
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Verified insurance coverage and obtained pre-authorizations.
- Contacted insurance companies to obtain authorizations and gathered all related medical records.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
Orthopedic Medical Assistant
Alpine Orthopaedic Medical Group
Stockton, CA
02.2013 - 12.2017
- Documented vital signs and health history for patients in clinical environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
- Assessed patient comfort related to cast and splints and assisted with comfort measures.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Orthopedic Medical Assistant
Sierra Orthopedic Institute
Sonora, CA
02.2011 - 02.2013
- Documented vital signs and health history for patients in clinic and hospital environments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Prepared injectable medications for the physician to alleviate patient symptoms.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Prepared patients for X-rays, preformed suture removal and dressing changes.
- Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces and soft goods.
- Assessed patient comfort related to cast and splints and assisted with comfort measures.
Medical Assistant
Adventist Health Sonora
Sonora, California
12.2008 - 01.2011
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic environment.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Coordinated a multi-specialty practice.
In Home Care Provider
In Home Supportive Services
San Andreas, CA
06.2006 - 12.2007
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with self-administered medications.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Medical Assistant
Oakview Medical Group
San Andreas, CA
09.2003 - 09.2005
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
Medical Assistant
CMC/ San Andreas Family Practice
San Andreas, CA
08.1993 - 08.2003
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Tested and recorded blood glucose levels.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Preformed electrocardiograms, suture removal and dressing changes.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Medical Assistant
Dr Paulette Adams
Calistoga, CA
10.1990 - 07.1993
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physician with in office procedures including breast biopsies, gynecological biopsies/exams,flexible sigmoidoscopy and house calls.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Administered IM/SQ medications including pediatric vaccines.
Phlebotomist
Health Care Clinical Laboratory
Stockton, CA
04.1990 - 10.1990
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Monitored patients for reactions and verified sample quality.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
Phlebotomy Extern
HealthCare Clinical Laboratories
Stockton, CA
03.1990 - 04.1990
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Education
Some College (No Degree) - Medical Assistant
Andon College
Stockton, CASome College (No Degree) - RN Prerequisites
San Joaquin Delta College
Stockton, CASkills
- Critical Thinking
- Problem Anticipation and Resolution
- Appointment Scheduling
- Supply Management
- Wound Care
- Time Management
- Patient Relations
- Multitasking and Prioritization
- Electronic Charting
- Flexibility and Adaptability
- Vitals Collection and Documentation
Timeline
Medical Office Lead/Surgery Scheduler
Adventist Health Fairmont Orthopedics
12.2017 - Current
Orthopedic Medical Assistant
Alpine Orthopaedic Medical Group
02.2013 - 12.2017
Orthopedic Medical Assistant
Sierra Orthopedic Institute
02.2011 - 02.2013
Medical Assistant
Adventist Health Sonora
12.2008 - 01.2011
In Home Care Provider
In Home Supportive Services
06.2006 - 12.2007
Medical Assistant
Oakview Medical Group
09.2003 - 09.2005
Medical Assistant
CMC/ San Andreas Family Practice
08.1993 - 08.2003
Medical Assistant
Dr Paulette Adams
10.1990 - 07.1993
Phlebotomist
Health Care Clinical Laboratory
04.1990 - 10.1990
Phlebotomy Extern
HealthCare Clinical Laboratories
03.1990 - 04.1990
Some College (No Degree) - Medical Assistant
Andon College
Some College (No Degree) - RN Prerequisites
San Joaquin Delta College
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