ELIZABETH HARPER
PERRY,GA
Summary
Well-qualified banking professional with 32 years of experience seeking a management position in a financial institution. I am highly resourceful, self-motivated and organized. I employ excellent communication skills and pay keen attention to details. I am adaptable, dependable, loyal and a team player.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Loan Department Manager
SunMark Community Bank
03.2020 - Current
- Review all loans for accuracy and policy exceptions.
- Managed a team of loan processors and loan operations clerks, ensuring adherence to regulatory compliance and industry best practices.
- Conducted regular audits of loan files, ensuring complete documentation according to established guidelines and regulations.
- Maintained strong working relationships with underwriting teams, facilitating smooth handoffs between departments during the loan process lifecycle stages.
- Served as a key liaison between loan operations and other departments, fostering positive relationships that contributed to overall company success.
- Coordinated cross-training efforts among team members to ensure well-rounded skillsets across the department.
- Provided back-up support as needed during peak periods or absences within the team.
- Successfully managed a high volume of loans by prioritizing tasks effectively to meet deadlines consistently.
Branch Manager
Combined Employees Credit Union
06.2013 - 03.2020
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Payroll processing.
- Attended Board of Directors meetings monthly.
Regional Branch Coordinator /Branch Manager/Assistant Vice President
CertusBank, N.A.-Atlantic Southern
01.2004 - 01.2013
- Manage the administration and daily operations of the branch.
- Consumer and Small Business lending.
- Supervise the training, staffing and coaching of Tellers and Customer Service Representatives.
- Coordinator of all the Branch Managers in my region.
- Mentor staff on client profiling.
- Outside sales calls/Client relationship building.
- Ensure operational compliance with regards to policies and regulations.
- Collaborated with team members to achieve branch goals and objectives.
Branch Manager/Assistant Vice President
Security Bank of Houston County
01.1992 - 01.2004
- Client relationship building
- Conduct skills assessment and performance reviews
- Experienced as Teller, Head Teller, Customer Service Representative, Loan Clerk, Administrative Assistant, Credit Administration Officer, Branch Manager.
Education
High School Diploma -
Northside High School
Warner Robins, GA06.1989
Skills
Staff Management
Team Supervision
Problem-Solving
Workflow Coordination
Operations Management
Phone
478-918-7438, 478-922-8151
Certification
- While working at Combined Employees Credit Union, I maintained a Certified Credit Union Financial Counselor designation.
- Graduate of Georgia Bankers Association Georgia Banking School.
Timeline
Loan Department Manager
SunMark Community Bank
03.2020 - Current
Branch Manager
Combined Employees Credit Union
06.2013 - 03.2020
Regional Branch Coordinator /Branch Manager/Assistant Vice President
CertusBank, N.A.-Atlantic Southern
01.2004 - 01.2013
Branch Manager/Assistant Vice President
Security Bank of Houston County
01.1992 - 01.2004
High School Diploma -
Northside High School
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