Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Harruff

Fox Island,WA

Summary

To secure a position leveraging my expertise in strategic planning, cross-functional management, and operational coordination to enhance departmental efficiency and organizational success.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Director of Sales Operations and Customer Service

Far Bank Enterprises (Sage, Redington, RIO)
01.2022 - Current
  • Developed and implemented strategies to increase sales and improve performance through planning and foresight
  • Coordinated and motivated a team to achieve sales goals, manage priorities, and resources
  • Oversaw communication and project management to meet objectives, ensuring clarity and alignment
  • Managed team budgets and implemented financial sales plans

Sales Operations Manager

Far Bank Enterprises (Sage, Redington, RIO)
01.2021 - 01.2022
  • Managed in-season order pipeline and adapted strategies to meet business needs
  • Fostered cross-functional partnerships to align on efficient solutions in a fast-paced environment
  • Developed actionable and repeatable processes to streamline operations

Regional Merchandise Manager

The North Face
01.2019 - 01.2021
  • Coordinated with cross-functional teams to develop strategic assortment plans for key accounts
  • Analyzed seasonal brand strategies to ensure alignment with financial targets and goals
  • Enhanced communication protocols to improve project outcomes across diverse teams

Sales Manager/Key Account Manager

The North Face
01.2019 - 01.2021
  • Managed sales plans, strategic account appointments, and negotiations
  • Monitored and adjusted forecasts to meet dynamic sales and operational demands

Independent Contractor – Reporting Analyst & Sales Support

01.2015 - 01.2016
  • Analyzed and presented critical business data to support decision-making processes
  • Acted as a liaison between stakeholders to achieve shared objectives efficiently

Buyer, Women’s Active Wear

Zulily Inc.
01.2014 - 01.2015
  • Managed assortment selection and negotiations
  • Developed business strategies, including marketing responsibilities
  • Fostered employee development initiatives

Buyer & Planner Roles

Nordstrom, Inc.
01.2010 - 01.2014
  • Conducted inventory and sales forecasting for optimal product availability
  • Developed and executed merchandising strategies aligned with business goals

Assistant Merchandise Planner

Eddie Bauer, Inc.
01.2007 - 01.2009
  • Managed inventory strategies to maximize margins and achieve objectives
  • Collaborated with vendors and teams to streamline procurement and operations

Inventory Control Specialist

Costco Wholesale
01.2003 - 01.2007
  • Oversaw innovative program implementation and provided global support
  • Negotiated cost-effective logistical solutions for timely product delivery

Education

Social Science -

University of Washington
01.2009

Skills

  • Strategic Planning & Coordination
  • Cross-functional Communication & Relationship Management
  • Organizational Management & Scheduling
  • Data Analysis & Reporting
  • Adaptable Problem-Solving
  • Process Optimization
  • Sales process optimization
  • Revenue growth

Certification

  • Advanced D365 Microsoft Office Suite Proficiency (Word, Excel, PowerPoint, Finance and Production Module, CRM )
  • Scheduling & Communication Software Familiarity (Outlook, Teams, Zoom)

Timeline

Director of Sales Operations and Customer Service

Far Bank Enterprises (Sage, Redington, RIO)
01.2022 - Current

Sales Operations Manager

Far Bank Enterprises (Sage, Redington, RIO)
01.2021 - 01.2022

Regional Merchandise Manager

The North Face
01.2019 - 01.2021

Sales Manager/Key Account Manager

The North Face
01.2019 - 01.2021

Independent Contractor – Reporting Analyst & Sales Support

01.2015 - 01.2016

Buyer, Women’s Active Wear

Zulily Inc.
01.2014 - 01.2015

Buyer & Planner Roles

Nordstrom, Inc.
01.2010 - 01.2014

Assistant Merchandise Planner

Eddie Bauer, Inc.
01.2007 - 01.2009

Inventory Control Specialist

Costco Wholesale
01.2003 - 01.2007

Social Science -

University of Washington
Elizabeth Harruff