To secure a position leveraging my expertise in strategic planning, cross-functional management, and operational coordination to enhance departmental efficiency and organizational success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Sales Operations and Customer Service
Far Bank Enterprises (Sage, Redington, RIO)
01.2022 - Current
Developed and implemented strategies to increase sales and improve performance through planning and foresight
Coordinated and motivated a team to achieve sales goals, manage priorities, and resources
Oversaw communication and project management to meet objectives, ensuring clarity and alignment
Managed team budgets and implemented financial sales plans
Sales Operations Manager
Far Bank Enterprises (Sage, Redington, RIO)
01.2021 - 01.2022
Managed in-season order pipeline and adapted strategies to meet business needs
Fostered cross-functional partnerships to align on efficient solutions in a fast-paced environment
Developed actionable and repeatable processes to streamline operations
Regional Merchandise Manager
The North Face
01.2019 - 01.2021
Coordinated with cross-functional teams to develop strategic assortment plans for key accounts
Analyzed seasonal brand strategies to ensure alignment with financial targets and goals
Enhanced communication protocols to improve project outcomes across diverse teams
Sales Manager/Key Account Manager
The North Face
01.2019 - 01.2021
Managed sales plans, strategic account appointments, and negotiations
Monitored and adjusted forecasts to meet dynamic sales and operational demands
Independent Contractor – Reporting Analyst & Sales Support
01.2015 - 01.2016
Analyzed and presented critical business data to support decision-making processes
Acted as a liaison between stakeholders to achieve shared objectives efficiently
Buyer, Women’s Active Wear
Zulily Inc.
01.2014 - 01.2015
Managed assortment selection and negotiations
Developed business strategies, including marketing responsibilities
Fostered employee development initiatives
Buyer & Planner Roles
Nordstrom, Inc.
01.2010 - 01.2014
Conducted inventory and sales forecasting for optimal product availability
Developed and executed merchandising strategies aligned with business goals
Assistant Merchandise Planner
Eddie Bauer, Inc.
01.2007 - 01.2009
Managed inventory strategies to maximize margins and achieve objectives
Collaborated with vendors and teams to streamline procurement and operations
Inventory Control Specialist
Costco Wholesale
01.2003 - 01.2007
Oversaw innovative program implementation and provided global support
Negotiated cost-effective logistical solutions for timely product delivery
Education
Social Science -
University of Washington
01.2009
Skills
Strategic Planning & Coordination
Cross-functional Communication & Relationship Management
Organizational Management & Scheduling
Data Analysis & Reporting
Adaptable Problem-Solving
Process Optimization
Sales process optimization
Revenue growth
Certification
Advanced D365 Microsoft Office Suite Proficiency (Word, Excel, PowerPoint, Finance and Production Module, CRM )
Scheduling & Communication Software Familiarity (Outlook, Teams, Zoom)
Timeline
Director of Sales Operations and Customer Service
Far Bank Enterprises (Sage, Redington, RIO)
01.2022 - Current
Sales Operations Manager
Far Bank Enterprises (Sage, Redington, RIO)
01.2021 - 01.2022
Regional Merchandise Manager
The North Face
01.2019 - 01.2021
Sales Manager/Key Account Manager
The North Face
01.2019 - 01.2021
Independent Contractor – Reporting Analyst & Sales Support
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