Elizabeth Hartman
Coraopolis,Pa
Summary
Friendly and efficient server with over 8 years of experience in a fast paced, high volume dining environments. Proven ability to provide exceptional customer service, multitask effectively, and maintain a positive dining experience for all guest. Strong team player with excellent communication skills and attention to detail.
Overview
10
10
years of professional experience
Work History
Server
Bar Louie
11.2024 - Current
- Delivered legendary service in a fast paced, family friendly environment
- Memorized and confidently recommended menu items, sides, and drinks
- Greet guest with energy ensuring a fun and welcoming place
- Followed safety and sanitation procedures while maintaining clean section and work place
- Trained new hires POS system, company policies, and customer service standards
Server Trainer
Texas Roadhouse
07.2023 - 11.2024
- Delivered legendary service in a fast paced, family friendly environment
- Memorized and confidently recommended menu items, sides, and drinks
- Greet guest with energy ensuring a fun and welcoming place
- Followed safety and sanitation procedures while maintaining clean section and work place
- Trained new hires POS system, company policies, and customer service standards
Server Trainer
Cadillac Ranch
05.2023 - 07.2023
- Managed solo parties of up to 30 guests with professionalism
- Handled high-volume sections with consistent guest satisfaction
- Promoted reward programs through suggestive selling
- Trained new hires and modeled exceptional service
- Maintained side work, and kept a clean. organized work environment
Bartender
California Pizza Kitchen
09.2015 - 05.2020
- Delivered efficient and engaging service in both dining room and bar area
- Crafted specialty cocktails and poured beer and wine while maintaining proper portion control
- Provided friendly and efficient service to guest in a busy casual-dining atmosphere
- Memorized menu and specials, and upsold dessert, wines and add ons
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Skills
- Exceeds expectations while working in high stress environments
- Exceptional customer service
- POS systems (Toast and Aloha)
- Upselling and suggestive selling
- High volume server
- Cash Handling
- Allergy awareness
- Ramp certified
Timeline
Server
Bar Louie
11.2024 - Current
Server Trainer
Texas Roadhouse
07.2023 - 11.2024
Server Trainer
Cadillac Ranch
05.2023 - 07.2023
Bartender
California Pizza Kitchen
09.2015 - 05.2020
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