Elizabeth Hartman
Coraopolis,Pa
Summary
Friendly and efficient server with over 8 years of experience in a fast paced, high volume dining environments. Proven ability to provide exceptional customer service, multitask effectively, and maintain a positive dining experience for all guest. Strong team player with excellent communication skills and attention to detail.
Overview
10
10
years of professional experience
Work History
Server
Bar Louie
North Shore
11.2024 - Current
- Delivered legendary service in a fast paced, family friendly environment
- Memorized and confidently recommended menu items, sides, and drinks
- Greet guest with energy ensuring a fun and welcoming place
- Followed safety and sanitation procedures while maintaining clean section and work place
- Trained new hires POS system, company policies, and customer service standards
Server Trainer
Texas Roadhouse
Robinson
07.2023 - 11.2024
- Delivered legendary service in a fast paced, family friendly environment
- Memorized and confidently recommended menu items, sides, and drinks
- Greet guest with energy ensuring a fun and welcoming place
- Followed safety and sanitation procedures while maintaining clean section and work place
- Trained new hires POS system, company policies, and customer service standards
Server Trainer
Cadillac Ranch
Settler Ridge
05.2023 - 07.2023
- Managed solo parties of up to 30 guests with professionalism
- Handled high-volume sections with consistent guest satisfaction
- Promoted reward programs through suggestive selling
- Trained new hires and modeled exceptional service
- Maintained side work, and kept a clean. organized work environment
Bartender
California Pizza Kitchen
Ross Park Mall, Pa
09.2015 - 05.2020
- Delivered efficient and engaging service in both dining room and bar area
- Crafted specialty cocktails and poured beer and wine while maintaining proper portion control
- Provided friendly and efficient service to guest in a busy casual-dining atmosphere
- Memorized menu and specials, and upsold dessert, wines and add ons
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Skills
- Exceeds expectations while working in high stress environments
- Exceptional customer service
- POS systems (Toast and Aloha)
- Upselling and suggestive selling
- High volume server
- Cash Handling
- Allergy awareness
- Ramp certified
Timeline
Server
Bar Louie
11.2024 - Current
Server Trainer
Texas Roadhouse
07.2023 - 11.2024
Server Trainer
Cadillac Ranch
05.2023 - 07.2023
Bartender
California Pizza Kitchen
09.2015 - 05.2020