Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Elizabeth Hatherley

Greer,SC

Summary

Successfully coordinates service programs to meet critical social needs. Offers direct support and orchestrates effective outreach to community members. Skilled at cultivating strong partnerships with local businesses to meet financial needs.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Volunteer

Open Arms Hospice
Simpsonville, SC
01.2020 - Current
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Freed full-time employees up for more critical work by completing clerical tasks and office work.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.

Volunteer

SC Department Of Children's Advocacy
Greenville, SC
07.2019 - Current
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Teamed with community organizations and government agencies to increase outreach and service utilization.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.

Flight Attendant

Express Jet Airlines, XJT
Atlanta, GA
10.1995 - 06.2019
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Ensure safety and comfort of customers onboard aircraft.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in team-building activities to enhance working relationships.

Education

Associate Degree in Nursing - Nursing

Greenville Technical College
Greenville, SC
10.2022

Skills

  • Relationship building
  • Analytical and Critical Thinking

Certification

BLS

Timeline

Volunteer

Open Arms Hospice
01.2020 - Current

Volunteer

SC Department Of Children's Advocacy
07.2019 - Current

Flight Attendant

Express Jet Airlines, XJT
10.1995 - 06.2019

Associate Degree in Nursing - Nursing

Greenville Technical College

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Elizabeth Hatherley