Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elizabeth Hawthorne

Winnsboro,LA

Summary

Compassionate Nursing Assistant with experience at Diabetic Care Centers of La, skilled in wound care and aesthetics. Demonstrated adaptability in fast-paced environments while ensuring high patient satisfaction. Proven ability to maintain confidentiality and collaborate effectively with healthcare teams, enhancing overall patient experiences and outcomes. Adaptable to all challenges and situations, good multitasking abilities. Also skilled in working as a receptionist, answering phone calls, scheduling, and communicating with clients.

Overview

3
3
years of professional experience

Work History

Nursing Assistant

Diabetic Care Centers of La
09.2023 - 11.2024
  • Brief Summary: Overall, we only had 3 employees, so everyone knew how to do everything. I worked reception, I worked the lab, I assisted with wound care, I prepared patients that were getting weight loss, botox, etc. So I have experience in the aesthetics environment.
  • Checked patient in and got vitals such as temperature, blood pressure, and blood sugar etc.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Documented care actions by completing records and logs in medical software system.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Completed tasks like ordering supplies, sending records to home health, checking insurances, cleaning, etc
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.

Lab Assistant

WMC
06.2022 - 08.2023
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Waitress

File
04.2022 - 06.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

Associate Degree In Nursing - Nursing

Louisiana Delta Community College
Monroe, LA

Skills

  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Patient confidentiality
  • Scheduling appointments
  • Supply management
  • Telephone skills
  • Organization skills
  • Data entry
  • Customer/Client relations
  • Wound dressing
  • Compression therapy
  • Skin integrity monitoring
  • Cosmetic injectables experience
  • Teamwork and collaboration
  • Medication and IV administration
  • Multitasking
  • CPR certification
  • Adaptability and flexibility

Additional Information

I’m a student at Louisiana Delta, working to get my RN license. I graduate in May of 2026 but i’m only 4 short weeks of being out for summer break. I only attend school 2 half days and 1 clinic day a week until the end up April 2025. I won’t resume school again until August of 2025.

Timeline

Nursing Assistant

Diabetic Care Centers of La
09.2023 - 11.2024

Lab Assistant

WMC
06.2022 - 08.2023

Waitress

File
04.2022 - 06.2022

Associate Degree In Nursing - Nursing

Louisiana Delta Community College

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Elizabeth Hawthorne