ELIZABETH HAYDEN

Work History

Ensign Patriot Heights San Antonio

01.2020 - 11.2021

Worked closely with organizational leadership and board of directors to strategically affect operational direction.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Drove strategic improvements to enhance operational and organizational efficiencies.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
Spearheaded successful business development initiatives aligned with company's strategy and core competencies.

Ensign Heartstone Healthcare

04.2015 - 12.2019

Oversite of the acquisition of a 27 Acre Healthcare Campus
Developed a leadership team in San Antonio that successfully transitioned a Healthcare Campus from losing over 100K a year to over $480k in profits in 1 year while maintaining a 5 Star status
Opened a successful Outpatient therapy gym
Successfully guided the healthcare team through Covid with 0 Infection control deficiencies
Developed a Marketing plan that increased occupancy
Implementation of new contracts
Developed and implemented a Life Safety and Emergency System
Developed Recruiting system to maintain staffing levels during Covid Epidemic
Provided Support and oversight for 6 skilled nursing facilities and 2 assisted livings in Iowa and 2 skilled nursing facilities in Wisconsin
Assisted with cost report strategies and implemented case mix systems to improve reimbursement, successfully implemented Marketing and Admission systems to improve census market wide, assisted with cost restructure to bring 4 facilities in the market to profitability, responsible for leadership development including recruitment and training of Administrators in Training
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Ensign, Endura Healthcare

12.2013 - 03.2015

Developed a leadership team in Colorado that successfully transitioned this facility from losing 20- 30 K per month to profitability in under 3 months
Implemented clinical systems to achieve deficiency free survey and 5 Star status, assisted with program and grant development for this facility and others in the market to increase funding Market wide
Assistance with implementing systems in new acquisitions across the state
Multi-site recruitment for ancillary staff
Developed marketing system to maintain occupancy above 90
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Drove strategic improvements to enhance operational and organizational efficiencies.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Recruited new members by networking at community events and distributing promotional materials to attendees.
Created promotional materials and provided insightful information to social media, websites and print media to educate public.

Julia Temple Healthcare Center, Ensign

03.2010 - 12.2013

Provided Leadership and Oversight for Activities, Social Services, and the Front Office
Hired to assist facility during conditional licensing period to implement psychosocial systems in an all-Dementia facility to pass survey and obtain permanent license
Assisted with program development and grant writing successfully obtaining an extra $90,000 in Revenue per year
Established Dementia care training program
Recruitment and supervision of the Social Work intern program
Developed Administrator in Training program
Assisted with Marketing and admission systems.
Generated and implemented resident programs, developing [Timeframe] schedules and leveraging staff accordingly.
Managed design, organization and evaluation of resident services and programs according to organizational objectives and philosophy.
Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Conducted tours, orientation and educational sessions for residents and families.

Moweaqua Rehabilitation

11.2022 - Current

Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Input data in Paycom to create updated status reports for quick reference of project progress and deadlines.