I have a strong background in customer service and sales. I can familiarize myself with my environment quickly to efficiently complete tasks.
-Fulfilled and created custom balloon orders for customers, including inflating, assembling, and transporting.
-Managed the front counter: this included greeting and assisting walk-in and online customers, processed transactions on a cash register, and answered any questions about possible orders.
-Occasionally supported on the floor which also included tasks like stocking shelves or unloading trucks of merchandise.
-Folded apparel and merchandised displays, made sure to stock shelves when seen empty.
-Guided customers to locate items across multiple store locations through their inventory system online.
-Delivered friendly, upsell-focused customer service.
-I was promoted from a cashier to this management position.
-Ensured item counts and made sure past/current records were accurate by conducting routine cycle counts.
-Received and unloaded truck deliveries.
-Organized and cleaned shelving to optimize merchandise presentation.
-Assisted in additional store servies: resolved online orders with customers, assembled and sold office furniture, and processed passport photos.
-Stocked and organized shelving.
-Greeted and assisted customers.
-Help locate items and package online orders in a timely matter.
-Customer service
-Time management
-Upselling
-Problem solving
-Communication
-Freight handling/stock organization