Summary
Overview
Work History
Education
Skills
Timeline
Generic

ELIZABETH HEARN LOPEZ

Hampton,VA

Summary

Detail-oriented Bookkeeper versed in payroll, accounts payable and accounts receivable. Learns quickly and adapts well to new technologies. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Safety Field Clerk

HRCP Construction Company
Norfolk, VA
01.2024 - Current
  • Provided administrative support to safety department within the organization.
  • Organized files according to established procedures for easy retrieval when necessary.
  • Utilized excellent organizational skills to manage multiple tasks simultaneously.
  • Performed daily data entry of reports into a computer system.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Computed, recorded and proofread data or reports.
  • Copied, sorted and filed records of office activities and business transactions.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Head Cashier

Ted's Borderland Ace Hardware
Weslaco, TX
04.2019 - 12.2023
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Collaborated with the management team to determine appropriate staffing levels for peak hours.
  • Maintained records of daily transactions including sales receipts, cash received, discounts issued.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Identified opportunities for improving operational efficiency through process optimization initiatives.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Assisted other departments when needed by providing additional support during busy periods.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Investigated discrepancies between reported sales figures and actual amounts collected at registers.
  • Coached employees on best practices for handling customer complaints quickly and effectively.
  • Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
  • Participated in inventory audits to verify stock counts against physical inventories.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Oversaw the processing of large transactions and special orders, ensuring accuracy and customer satisfaction.

Accounting Clerk

Valley Telephone Co-op Inc
Raymondville, TX
02.2013 - 02.2018
  • Investigated and resolved internal accounting variances
  • Streamlined [Type] process by revamping procedures
  • Completed financial reports to inform managers and stakeholders
  • Balanced reports to submit for approval and verification
  • Updated the general ledger with the latest transaction details
  • Provided key clerical and administrative support to senior accounting staff
  • Performed a wide range of data entry, including expenses and sales
  • Prepared reports for upper management detailing key financial metrics.
  • Prepared monthly and year-end closing statements, financial documents, and invoices.
  • Generated financial reports for management review on a regular basis.
  • Tracked prepaid expenses ensuring they are amortized properly over their useful life span.
  • Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
  • Prepared bank deposits by compiling data from cashiers.

Accounting Clerk

Weslaco Elks Lodge
Weslaco
10.2012 - 02.2013
  • Reviewed financial statements and supporting documentation
  • Monitored the status of accounts receivable and payable to facilitate efficient processing
  • Reconciled all types of bank accounts with updated information
  • Processed payroll for approximately 10 total employees
  • Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
  • Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
  • Generated financial reports for management review on a regular basis.
  • Reviewed vendor invoices for accuracy prior to payment processing.
  • Processed all incoming and outgoing invoices and payments
  • Communicated with suppliers to reconcile invoice payments
  • Investigated and resolved internal accounting variances
  • Performed a wide range of data entry, including expenses and sales
  • Prepared reports for upper management detailing key financial metrics
  • Completed financial reports to inform managers and stakeholders
  • Maintained accurate and complete documentation for all financial department procedures.
  • Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.

Bookkeeper / Receptionist

J R Produce Inc
Edinburg
01.2009 - 05.2012
  • Set up and updated customer accounts with interactions, payments and personal information
  • Generated and mailed updated statements
  • Communicated with customers to identify and resolve outstanding payments
  • Generated invoices upon receipt of billing information and tracked collection progress
  • Accessed credit records to evaluate customer histories
  • Researched topics and completed due diligence to resolve issues in a timely manner
  • Followed up with customers to collect information and verify details
  • Collected and arranged information and entered details into computer database.

Clerical Assistant

Five Star Gymnastics
Weslaco, Texas
08.2008 - 05.2009
  • Managed office documentation
  • Greeted and directed visitors
  • Answered multi line phone
  • Provided general information about classes
  • Accepted payments on customer accounts
  • Provided assistance with classes
  • Performed filing, faxing and photocopy.

Substitute Teacher

Weslaco ISD Professional Learning Center
Weslaco
08.2007 - 01.2009
  • Encouraged learning through diverse strategies
  • Maintained a safe and orderly classroom
  • Implemented prepared lesson plans in established classrooms
  • Completed documentation of attendance, grades, and other required details
  • Consistently received positive teacher evaluations from students
  • Maintained safety and security of all youth under care
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words.

Education

High School Diploma -

Weslaco High School
Weslaco, Texas
05-1987

Skills

  • Invoice and payment transactions
  • Exceptional organization
  • Effective time management
  • Superior attention to detail
  • Problem-solving
  • Invoice coding familiarity
  • Proofreading documents
  • Bookkeeping
  • Data Entry
  • Self Motivation
  • Teamwork and Collaboration
  • Creative Thinking
  • Excellent Communication
  • Accounts Payable and Receivable
  • Scanning and copying
  • Adaptability and Flexibility
  • Task Prioritization
  • Report Preparation
  • Document Management
  • Work order processing
  • Record Sorting and Filing
  • Staff Supervision

Timeline

Safety Field Clerk

HRCP Construction Company
01.2024 - Current

Head Cashier

Ted's Borderland Ace Hardware
04.2019 - 12.2023

Accounting Clerk

Valley Telephone Co-op Inc
02.2013 - 02.2018

Accounting Clerk

Weslaco Elks Lodge
10.2012 - 02.2013

Bookkeeper / Receptionist

J R Produce Inc
01.2009 - 05.2012

Clerical Assistant

Five Star Gymnastics
08.2008 - 05.2009

Substitute Teacher

Weslaco ISD Professional Learning Center
08.2007 - 01.2009

High School Diploma -

Weslaco High School

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ELIZABETH HEARN LOPEZ