Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elizabeth Hein

Summary

Results-driven professional with a diverse skill set and a commitment to excellence, seeking a challenging opportunity where I can contribute my abilities to drive growth and achieve organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Compliance Specialist

Ivy Hall Dispensary
08.2021 - Current
  • Developed and maintained internal control procedures and documentation to support compliance efforts and facilitate regulatory audits or inspections.
  • Managed inventory levels to ensure adequate stock availability, conducting regular product counts and assisting with restocking efforts.
  • Collaborated with team members to uphold compliance with state regulations and company policies regarding cannabis sales and customer interactions.
  • Stayed abreast of regulatory updates and industry trends to inform decision-making and adapt compliance strategies accordingly, maintaining a proactive approach to compliance management.
  • Developed and delivered training programs for dispensary staff on compliance requirements, including proper documentation, record-keeping, and reporting procedures.
  • Conducted regular audits and inspections to verify compliance with all applicable laws, regulations, and internal policies.
  • Maintained comprehensive compliance programs to ensure adherence to state and local regulations governing cannabis operations.

Procurement Manager

Pepe's Mexican Restaurant
04.2015 - 06.2023
  • Implemented sustainability initiatives by sourcing locally grown produce and eco-friendly packaging materials, aligning procurement practices with corporate social responsibility goals and enhancing brand reputation.
  • Collaborated with cross-functional teams including chefs, kitchen staff, bartenders and management to forecast ingredient needs accurately, ensuring seamless operations and minimal disruptions.
  • Implemented inventory management systems to optimize stock levels and reduce wastage, leading to a 20% decrease in excess inventory and associated costs.
  • Spearheaded initiatives to diversify the supplier base, identifying new vendors for specialty items and imported Mexican goods, enhancing menu offerings and customer satisfaction.
  • Established strong relationships with key suppliers, negotiating favorable contracts for staple ingredients, resulting in improved pricing and reliability of supply.
  • Implemented cost-saving strategies by sourcing ingredients directly from local suppliers, reducing procurement costs by 15% while maintaining quality standards.
  • Proactively monitored market trends and commodity prices to anticipate cost fluctuations and adjust procurement strategies accordingly, mitigating financial risks and maintaining profitability.

Event Coordinator

Dave & Buster's
08.2013 - 03.2020
  • Collaborated with clients to understand their event objectives, preferences, and budget constraints, customizing packages and offerings to meet their specific needs and exceed expectations.
  • Managed event timelines, budgets, and resources effectively, optimizing efficiency and maximizing profitability while maintaining a high level of customer satisfaction.
  • Implemented creative marketing strategies to promote events and drive attendance, leveraging social media platforms, email campaigns, and community outreach initiatives.
  • Provided exceptional customer service throughout the event lifecycle, addressing client inquiries, resolving issues promptly, and ensuring a memorable experience for guests.
  • Liaised with internal departments, including kitchen staff, bartenders, and technical support teams, to coordinate event logistics, such as menu selection, audiovisual requirements, and room setups
  • Conducted post-event evaluations to gather feedback, identify areas for improvement, and enhance future event offerings, consistently striving for excellence and innovation
  • Maintained up-to-date knowledge of industry trends, competitor activities, and customer preferences, proactively adapting strategies to stay ahead of the curve and remain competitive in the market.

Education

Downers Grove South High School
Downers Grove, IL

Skills

  • Compliance Management
  • Inventory Management
  • Training and Development
  • Procurement and Supplier Relationship Management
  • Event Coordination and Customer Service
  • Strategic Planning and Market Analysis

Certification

B.A.S.S.E.T.T.


Timeline

Compliance Specialist

Ivy Hall Dispensary
08.2021 - Current

Procurement Manager

Pepe's Mexican Restaurant
04.2015 - 06.2023

Event Coordinator

Dave & Buster's
08.2013 - 03.2020

Downers Grove South High School

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Elizabeth Hein