Social Services Assistant
LCCA Hallmark Manor
05.2016 - Current
- Coordinated with community organizations to facilitate service referrals for clients.
- Conducted initial assessments to identify client needs and develop appropriate support plans.
- Educated clients about available programs and services tailored to their situations.
- Participated in team meetings to discuss client progress and share insights on service delivery.
- Maintained confidentiality and compliance with privacy regulations during client interactions.
- Developed strong relationships with clients, fostering trust and open communication for effective support.
- Served as a liaison between clients and external agencies, advocating for their needs and promoting effective communication.
- Provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
- Enhanced client satisfaction by providing timely and accurate information on available social services programs.
- Contributed to program evaluations by tracking client outcomes and providing feedback on areas for improvement.
- Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery.
- Facilitated successful transitions from institutional settings back into the community through comprehensive discharge planning.
- Streamlined administrative processes by implementing efficient record-keeping systems and data management techniques.
- Coordinated appointments between clients and essential service providers while remaining sensitive to individual scheduling constraints.
- Monitored progress towards service plan goals.
- Assisted clients in accessing essential social services and resources.
- Coordinated client assessments to identify needs and develop tailored support plans.
- Conducted assessments to determine client needs and eligibility for services.
- Trained new staff on best practices for client engagement and support strategies.
- Assisted in developing individualized care plans for diverse populations.