Elizabeth Helin
Southlake
Summary
Dynamic and results-driven sales professional with a successful track record. Consistently exceeds sales goals. The top sales leader for six consecutive months in a new concept learning environment. A collaborative team player with strong organizational and leadership skills. Articulate and persuasive in communicating and interacting with diverse client groups. Understands value of building long-term customer relationships for repeat business. An adept marketer with experience spearheading campaigns to optimize business image and community presence resulting in increased sales. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Overview
15
15
years of professional experience
Work History
Front Office Manager
Messina's Shoe and Boot Repair
Grapevine
03.2024 - 06.2025
- Handled the intake and return of the customer's personal items.
- Assessed the work that needed to be done per customer item, and provided an estimate.
- Worked closely with the cobblers to better understand the business and provide all customers with the most accurate information.
- Handled all customer questions, complaints, and compliments.
- Helped manage front desk schedules.
- Managed front house inventory and merchandise display.
- Management of sales and money.
- Brokered and maintained excellent relationships with neighboring businesses.
Data Analyst/Buyer
PlayPower, Inc.
03.2021 - 12.2023
- Collection of data and updating of vendor details
- Weekly creation of reports to assist the Senior Data Analyst
- Receiving of intercompany orders while ensuring that all correct paperwork is accounted for
- Promoted to Buyer of intercompany orders
- Worked closely with intercompany vendors to ensure all orders were being updated properly
Staffing Manager
Robert Half International
Irving
03.2019 - 07.2019
- Develop and grow relationships with companies in need of temporary and temp-to-hire employees
- Connect qualified candidates with companies
- Maintain current relationships with both clients and candidates
Director, Marketing
MiMutual Mortgage
Grapevine
01.2017 - 06.2018
- Create sales support materials, managed social media and organized meetings and events for business partners, vendors and internal resources.
- Lead fundraising events for charity sponsored by Grapevine branch of MiMutual Mortgage and successfully raised $25k+ to directly benefit the charity
- Build presence for brand throughout community and develop partnerships with real estate professionals, attorneys and builders throughout Tarrant County
- Manage a project to improve signage and community visibility increasing name recognition and resulting in additional customers.
Assistant Center Director
Explore Horizons
08.2014 - 06.2016
- Identified potential individual clients, and developed partnerships with schools to introduce a new tutoring and educational support program to local elementary schools and families
- Analyzed leads, performance metrics to build local sales operations program
- Achieved top USA sales for six consecutive months and in top tier each month
- Top client retention rate in USA throughout tenure
- Coordinate tutor recruitment process, and led: 3-stage interview process, on-boarding administration (16 hours of intensive new-hire training)
Internship
University of Texas-Arlington
Arlington
01.2014 - 05.2014
- One of fifteen students selected to intern at Tarrant County law clinics dealing with bankruptcy and related cases.
- Organized documents for attorneys, assisted with client scheduling and provided other assistance as requested.
Store Manager
Toni & Guy Salon
Southlake
05.2010 - 08.2012
- Managed recruitment, selection and training for customer service and sales team members
- Analyzed and developed action plans for inventory—including promotions for slower moving products
- Created and implemented local internal products displays emphasizing seasonal trends and aligned to corporate promotions.
Education
Bachelor of Arts - History
University of Texas-Arlington
Arlington, TX12.2018
Skills
- Employee Management
- Conversion/Sales
- Recruitment and Interviewing
- Commercial Awareness
- Energetic
- Organized
- Collaborative
- Microsoft Office
- Adaptable
- Efficient under pressure
- Easily builds rapport
- Quick study
- Continuous learner
- Leadership
Corporate Training Programs
Explore Horizons Sales and Management Training and Education, 09/01/14, United Kingdom
References
References available upon request.
Timeline
Front Office Manager
Messina's Shoe and Boot Repair
03.2024 - 06.2025
Data Analyst/Buyer
PlayPower, Inc.
03.2021 - 12.2023
Staffing Manager
Robert Half International
03.2019 - 07.2019
Director, Marketing
MiMutual Mortgage
01.2017 - 06.2018
Assistant Center Director
Explore Horizons
08.2014 - 06.2016
Internship
University of Texas-Arlington
01.2014 - 05.2014
Store Manager
Toni & Guy Salon
05.2010 - 08.2012
Bachelor of Arts - History
University of Texas-Arlington
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