Elizabeth Hely

Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.

Organized and executed promotional events, enhancing brand visibility and consumer engagement. Facilitated educational sessions, fostering brand awareness and consumer education. Provided high-quality service as a server, ensuring customer satisfaction and repeat business. As a bartender, mastered beverage crafting, led staff training, and managed bar inventory effectively. Streamlined event processes, achieving a 20% increase in efficiency and expanding customer base by 15%.

• Marketing Campaigns, Developed and executed multiple successful marketing campaigns, increasing brand awareness and sales., Managed cross-functional teams to ensure campaign alignment with overall business objectives., Used Google, Adobe, and MS Office Suite to analyze campaign data and create visually impactful reports.
• Event Planning and Execution, Orchestrated a series of corporate events, managing logistics from concept to completion., Trained and supervised staff to provide exceptional service during events.
• Research and Strategic Planning, Conducted market research to inform strategic planning for new product launches., Collaborated with the marketing team to develop comprehensive plans aligned with customer needs and market trends.
• Partnership Marketing Initiatives, Fostered relationships with industry partners to co-create marketing initiatives, expanding reach and leveraging shared resources., Negotiated partnership terms that benefited all parties and adhered to strong values of commitment and dependability.
• Team Building and Employee Training, Led team-building exercises that enhanced team communication and problem-solving skills., Designed and facilitated employee training programs, improving efficiency and knowledge across the company.
• Administrative and Accounting Duties, Performed various administrative duties, including schedule management, correspondence, and record keeping., Managed basic accounting tasks, ensuring accurate financial reporting and adherence to budgets.
• Customer Relations Management, Maintained strong relationships with clients through timely communication and excellent judgment in customer service situations., Implemented customer feedback mechanisms to improve service delivery and increase customer satisfaction.