Elizabeth Henderson
San Francisco,CA
Summary
Energetic and customer-focused professional with previous experience in bottle service, seeking a part-time position for Saturday and Sunday nights. Offering exceptional communication skills, a keen ability to multitask, and a passion for delivering top-tier service in high-energy, fast-paced environments.
Overview
4
4
years of professional experience
Work History
Esthetician
Self-employeed
03.2025 - Current
- Provide personalized skincare services, including facials, chemical peels, microdermabrasion, waxing, and body treatments, focusing on individual client needs and goals.
- Conduct thorough skin analyses and consultations to assess clients' skin conditions and recommend tailored treatment plans and at-home skincare regimens.
- Build and maintain a loyal client base through excellent customer service, ensuring satisfaction and fostering repeat business.
- Manage all aspects of the business, including scheduling, client communications, invoicing, and marketing to attract new clients.
- Create a comfortable and professional environment by ensuring the cleanliness and safety of treatment areas, tools, and equipment.
Esthetician
Balm Salon
09.2021 - 10.2024
- Lead a team of estheticians, overseeing daily operations and ensuring the highest standards of service, cleanliness, and client satisfaction.
- Provided advanced skincare treatments including facials, chemical peels, microdermabrasion, and waxing, tailoring services to meet individual client needs.
- Conducted skin assessments and recommended personalized skincare regimens to clients, contributing to repeat business and improved client retention.
- Trained and mentored new estheticians, providing guidance on techniques, product knowledge, and client service protocols.
Cocktail Server
Spyce Gentleman's Club
09.2021 - 09.2023
- Delivered high-quality bottle service to VIP and general clientele in a fast-paced, high-energy club environment.
- Provided excellent customer service by ensuring guest satisfaction, attending to all drink and food requests in a timely manner.
- Assisted guests in creating customized bottle packages, making recommendations based on preferences, and ensuring proper setup for VIP tables.
- Built strong customer relationships, fostering repeat business by providing exceptional service.
Education
Esthetics License - Esthetics
Paul Mitchell The School
Portland, OR02-2017
High School Diploma -
JM Weatherwax High School
Aberdeen06-2015
Skills
- Guest Relations: Building rapport with guests, ensuring they have an enjoyable and memorable experience
- Upselling: Recommending premium bottles, drinks, and packages to maximize sales
- Attention to Detail: Ensuring every guest’s needs are met promptly and efficiently, from drink orders to table setup
- Problem Solving: Addressing guest concerns or issues in a calm and professional manner to maintain a positive atmosphere
- Multitasking: Handling multiple tables and customer requests simultaneously in a fast-paced environment
Timeline
Esthetician
Self-employeed
03.2025 - Current
Esthetician
Balm Salon
09.2021 - 10.2024
Cocktail Server
Spyce Gentleman's Club
09.2021 - 09.2023
Esthetics License - Esthetics
Paul Mitchell The School
High School Diploma -
JM Weatherwax High School
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