Elizabeth Hensley
Philadelphia,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Area Finance & Operations Controller
H&M
09.2022 - Current
- Maximized Selling & Profit in the area through performance of physical stores
- Partnered with Sales Market team to set annual budget and forecast Sales, Efficiency, and Costs
- Partnered with store teams to ensure effective and efficient scheduling processes were established to maximize profit, as well as secure Omni Customer Experience
- Increased productivity with the implementation of performance metrics and regular progress reviews
- Worked with store teams to secure operation and maintain good garment flow to drive sales
Transportation Operations Controller
H&M Hennes & Mauritz
02.2022 - 09.2022
- Enhanced financial reporting accuracy by streamlining accounting processes and implementing internal controls.
- Ensured that all requirements are met in all cost and sustainability appendixes in RFP packages.
- Manages CERES and CO2 reporting from all contracted transportation partners in compliance with our sustainability initiatives.
- Ensured timely financial statement preparation, managed invoice control and rate follow up for all carriers and suppliers.
- Responsible for creating, approving, and monitoring a budget in excess of $30 million for the logistics function.
Store Manager
H&M Hennes & Mauritz
03.2019 - 02.2022
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
Marketing
Harrisburg Area Community College
Lancaster, PAHigh School Diploma -
Manheim Township High School
Lancaster, PA06.2010
Skills
- Cost Reduction
- Forecasting
- Operational Efficiency
- Customer Service
- Budget Management
- Process Improvement
Timeline
Area Finance & Operations Controller
H&M
09.2022 - Current
Transportation Operations Controller
H&M Hennes & Mauritz
02.2022 - 09.2022
Store Manager
H&M Hennes & Mauritz
03.2019 - 02.2022
Marketing
Harrisburg Area Community College
High School Diploma -
Manheim Township High School