Elizabeth Hernandez
San Antonio,TX
Overview
28
28
years of professional experience
Work History
Property Manager
JMB LLC
04.2022 - 07.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Property Manager
Centra Partners Property Manager
01.2013 - 04.2021
- Maintained operational facilities attractive to potential tenants by
- Organizing regular maintenance, major repairs and capitol improvements
- Notified maintenance and makeready of project updates, delays and schedule changes
- Boosted occupancy by leveraging market knowledge and successful promotional strategies.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Conducted regular inspections of both interior and exterior of properties for damage.
Assistant Property Manager
Lynd
01.2010 - 01.2013
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Escalated major issues to property manager for immediate remediation.
- Processed security deposit refunds.
- Collected and maintained careful records of rental payments and payment dates.
Investments Assist Manager to Property Manager
Richfield
01.1996 - 01.2006
- Meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Started as an Assit and moved up to Manager
Education
Cuero High School
Cuero Texas05.1980
Skills
- Dynamic, energetic, and highly
- Experienced in commercial property
- Management with solid history of
- Success, including oversight of
- Multimillion-dollar properties
- Steadfast leader, mentor, and
- Coordinator with track record of
- Teams, and optimizing internal
- Operations Talent for cultivating and
- Supporting tenant relationships,
- Leading to high occupancy rates,
- Minimal turnover, and renewal of
- Long-term leases
- Renewals Management
Accomplishments
- Resourceful offering history of success coordinating and monitoring operations across various departments
- Effective leader and problem solver dedicated to streaming operations to decrease cost and promote organizational efficiency
- Highly committed with hardworking mentality to maintain quality of services and products
Timeline
Property Manager
JMB LLC
04.2022 - 07.2023
Property Manager
Centra Partners Property Manager
01.2013 - 04.2021
Assistant Property Manager
Lynd
01.2010 - 01.2013
Investments Assist Manager to Property Manager
Richfield
01.1996 - 01.2006
Cuero High School
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