Elizabeth Hernandez

Duties: In charge of issuing and filing Class C and felony warrants, reporting cases to DPS, preparing court dockets , checking in defendants, assist Judge in court room on court days, process inmate paperwork, enter citations, & process all Judge and ADA paperwork. In charge of all Truancy filings, from receiving the case to court arraignment. Also process all faxes. Receive and screen calls and transfer to proper department. Data entry, 10-key by touch, assist customers in person and over the phone regarding citations. I help court coordinator with training new employees. Process all Credit Cards payment and reply to court emails. Run daily reports and balance tray.

• Maintained court dockets and updated disposition of cases after court hearings and trials.
• Prepared court orders and judgments for signature.
• Answered telephone calls, took messages and transferred calls to appropriate colleagues.
• Provided assistance to attorneys and court personnel in courtroom
• Assisted court in scheduling hearings, meetings and other events to support seamless operations.
• Maintained and updated electronic databases to accurately and securely store court documents.
• Collected court fees and fines and recorded amounts collected in Encode.
• Examined legal documents submitted to courts for adherence to laws and court procedures.
• Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
• Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.

• Processed both cash and card purchases and returns.
• Performed checks to determine most accurate pricing.
• Assisted with unloading customer carts onto conveyor belt.
• Directed customers on methods to obtain refunds, returns and exchanges.
• Checked personal identifications during alcohol and tobacco sales.
• Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
• Spoke with upset customers and notified appropriate management to resolve conflicts.