Elizabeth Hernandez
Amarillo,TX
Summary
Ambitious and bilingual customer service professional with expertise in various industries. Hoping to utilize a background in exemplary interaction, problem resolution and efficient research in a Customer Service role.
Overview
11
11
years of professional experience
Work History
Secretary
G & R Dumping Services
Amarillo, TX
06.2018 - 01.2024
- Maintained organized filing system of paper and electronic documents.
- Sent and distributed mail and parcels.
- Assisted with accounts receivable and accounts payable functions.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
Food Service Worker
Aramark
Canyon, TX
02.2013 - 06.2018
- Followed guidelines for safe serving, appropriate temperatures and proper presentation.
- Maintained tools, equipment and surfaces in clean, neat and working order.
- Performed work to top standards, proving best service for students, employees and school visitors.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Operated cash registers accurately and efficiently to process payments from customers.
- Resolved customer complaints promptly in a courteous manner.
Education
Pioneer High School
Whittier, CASkills
- Professional and Courteous
- Verbal and Written Communication
- Problem Solving
- Dictation and Transcription
- Clear Communication
- Bilingual in Spanish and English
- Fast Learner
Timeline
Secretary
G & R Dumping Services
06.2018 - 01.2024
Food Service Worker
Aramark
02.2013 - 06.2018
Pioneer High School
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