Elizabeth Hernandez-Cruz
Human Resources Professional
Modesto ,CA
Summary
Professional Summary: Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Human Resources Generalist
Builders FirstSource
07.2022 - Current
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Facilitated effective communication between management and staff, fostering a positive work environment.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources Coordinator
American Medical Response, AMR
12.2021 - Current
- Directed job fairs to bring in local talent for long term and temporary positions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Implemented tracking database for employee professional development, licensure renewal credits and renewal deadlines.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted background investigators with background checks for prior and current employees
Training Coordinator
Stars Behavioral Health Group
05.2019 - 12.2021
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Gathered data about course success and participant experiences to help with future course planning.
- Created reports and provided administrative support of training systems and databases such as Oracle, Workday and SharePoint.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Managed new hire orientations and assist with interviews and onboarding process
- Trained and mentored 30+ new personnel hired to fulfill various roles.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
Facility Manager
Rainbow Valley Group Home And Foster Homes
11.2016 - 03.2019
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Oversaw all aspects of equipment installation, maintenance and repair for both internal and external services.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Supervised staff of 25+ in day-to-day activities.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Held classes to teach staff facility procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Develop and maintained relationships with local colleges and universities to coordinate job fairs and to promote job openings within organization.
- Assisted with managing job fairs at the local colleges and universities.
Education
MBA - General Management
California Baptist University
Riverside, CA 05.2021 - Current
Bachelor of Arts - Psychology
California Baptist University
Riverside, CA 08.2018 - 04.2021
Skills
HR policies implementation
Employee relations
Internal investigations
Timeline
Human Resources Generalist
Builders FirstSource
07.2022 - Current
Human Resources Coordinator
American Medical Response, AMR
12.2021 - Current
MBA - General Management
California Baptist University
05.2021 - Current
Training Coordinator
Stars Behavioral Health Group
05.2019 - 12.2021
Bachelor of Arts - Psychology
California Baptist University
08.2018 - 04.2021
Facility Manager
Rainbow Valley Group Home And Foster Homes
11.2016 - 03.2019
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