Elizabeth Herrera
Newark,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Successful leader with 25+ years of experience in management, proven track and skills to lead and train staff. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company goals.
Overview
28
28
years of professional experience
Work History
Director of Dining Services
Eurest Compass Group
Palo Alto, CA
10.2023 - Current
- Maintained records related to budgeting, forecasting, payroll and personnel files.
- Monitored inventory levels of food items to ensure adequate supplies were available at all times.
- Assist +10 site in ordering, invoicing and billing.
- Analyze sales data to identify trends and adjust purchasing decisions
- Collaborated with sales and customer service to ensure accurate client satisfaction
Bookkeeping Manager
Eurest Dining Services
Foster Cit, CA
07.2016 - 09.2023
- Developed and implemented procedures for managing accounts payable and receivable, payroll, and financial reporting.
- Compiled financial data from various sources to prepare journal entries or other documents in accordance with established accounting principles.
- Maintained accurate filing systems for all accounting records, including invoices, receipts and payments.
- Generated periodic financial reports such as income statements, balance sheets, for audit.
FOH Supervisor
Guckenheimer
Foster City
05.2014 - 06.2016
- Directed and supervised the daily operations of front-of-house staff, ensuring quality service standards.
- Conducted performance reviews for FOH personnel and provided feedback to improve job performance.
- Resolved customer complaints promptly and efficiently while maintaining a positive attitude.
- Maintained accurate records of inventory, sales, labor costs, supplies.
Team Supervisor
Bon Appetite
Palo Alto, CA
08.2011 - 05.2014
- Provided training and support to new employees to ensure they understand their job responsibilities.
- Maintained an organized filing system for all documents related to team activities.
- Managed customer service inquiries in a timely manner, ensuring satisfaction at all times.
- Operated cash register efficiently and accurately, processed payments by cash or card utilizing POS system.
General Manager
TWM Industries, a Franchisee of CKE
Los Altos, CA
06.1996 - 01.2012
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Education
Computer & Clerical Skills Certificate -
OICW
Menlo Park, CA01-2001
High School Diploma -
Menlo Atherton High School
Atherton, CA06-1996
Some College (No Degree) - Business Administration
Kaplan University
Davenport, IASkills
- Customer Service Best Practices
- Inventory Control And Record Keeping
- Budget Monitoring
- Purchasing And Cost Control
- Financial Records Oversight
- Payroll Preparation and Processing
- Bookkeeping
- Data Entry
- Excel, Work and Power point
Languages
Spanish
Professional
English
Professional
Timeline
Director of Dining Services
Eurest Compass Group
10.2023 - Current
Bookkeeping Manager
Eurest Dining Services
07.2016 - 09.2023
FOH Supervisor
Guckenheimer
05.2014 - 06.2016
Team Supervisor
Bon Appetite
08.2011 - 05.2014
General Manager
TWM Industries, a Franchisee of CKE
06.1996 - 01.2012
Computer & Clerical Skills Certificate -
OICW
High School Diploma -
Menlo Atherton High School
Some College (No Degree) - Business Administration
Kaplan University
Similar Profiles
Gabriel FlowersGabriel Flowers
Chef Manager at Eurest Compass GroupChef Manager at Eurest Compass Group
Victoria cardenasVictoria cardenas
Administrative Manager at Eurest Compass GroupAdministrative Manager at Eurest Compass Group
Johnney PerezJohnney Perez
Line Cook at Eurest Compass GroupLine Cook at Eurest Compass Group
Phillip CookPhillip Cook
Utility Worker & Cook at Eurest Compass GroupUtility Worker & Cook at Eurest Compass Group
Jaslyn BaizaJaslyn Baiza
Key Carrier Supervisor at HomeGoods, TJX CompaniesKey Carrier Supervisor at HomeGoods, TJX Companies