Elizabeth Herrera
Kingwood,TX
Summary
Responsible and motivated employee, with a history of meeting company needs with consistent and organized practices. Ready to apply education in the workplace. Offers excellent technical abilities with software and applications. Ability to handle challenging work, and excellent time management skills. Skilled in working under pressure and adapting to new situations to best enhance the organizational brand, offering solid skills in customer relations. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Harvard Maintenance
Houston, Texas
01.2024 - Current
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed office supplies inventory and placed orders when necessary.
- Developed and maintained filing systems for confidential documents and records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Facilitated communication between different departments within the organization.
- Compiled data from various sources into organized reports for review by management team.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
- Conducted initial screening of job applicants via phone or email.
- Ensured timely processing of invoices for payment.
- Configure conference room technology for seamless meetings.
- Contributed to the execution of multiple initiatives within the Human Resources department
- Sourced, screened, and interviewed candidates while ensuring a seamless candidate experience
Warehouse Associate
Hagemeyer NA
09.2010 - 12.2013
- Maintained a high level of safety while working around machinery in motion.
- Ensured efficient shipment preparation through systematic picking, packing, and labeling of merchandise.
- Inspected shipments for accuracy and error prevention in both incoming and outgoing processes
- Ensured warehouse cleanliness and adherence to OSHA safety regulations.
- Implemented effective inventory control measures, including accurate counting and timely restocking of merchandise.
- Demonstrated proficiency in manual and mechanical handling of materials.
- Ensured pallets were secured with shrink wrap prior to loading.
- Conveyed completed orders to shipping personnel for prompt delivery.
- Consistently handled and moved materials weighing up to 75 pounds.
- Conducted audits to identify and rectify inaccuracies.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Demonstrated commitment to organization by ensuring work areas remained free from clutter and obstacles through consistent inspection and removal of cartons and boxes.
- Fulfilled responsibilities of operating forklifts by efficiently moving inventory between target locations.
- Successfully organized and transferred customer orders with precision in order to adhere to shipping schedules while minimizing inaccuracies.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Ensured the precise recording of received materials' accuracy, quality, and quantity.
- Displayed dedication and adaptability by volunteering for various projects, showcasing a desire to expand knowledge and skills.
- Maintained accurate records of received quantities in the computer system.
Dental Assistant
Galleria Dental Office
01.2009 - 07.2010
- Maintained cleanliness of dental tools, equipment, treatment rooms, and stocked supplies in adherence to health and safety guidelines.
- Provided support for a wide range of dental procedures such as general dentistry, endo procedures, and oral surgery.
- Maintained a clean and sanitary dental office setting by regularly sanitizing trays, instruments, and surfaces.
- Ensured proper dental supply inventory by regularly assessing stock levels and expediting supply orders as necessary.
- Delivered comprehensive explanations of treatment procedures and guided patients in following home care guidelines.
- Arranged dental instruments and equipment to stage trays for procedures.
- Managed appointment scheduling, bill preparation, and payment collection for dental services. Additionally responsible for completing insurance forms accurately while verifying insurance information and maintaining detailed records.
Associate Cashier
Home Depot
06.2006 - 12.2008
- Provided support to customers in finalizing transactions, finding products and participating in loyalty programs.
- Assisted customers with their queries regarding store policies and effectively resolved any concerns they had.
- Supported customers by responding to questions and fulfilling their requests.
- Maintained a high level of precision while handling various forms of payment at the cash register.
- Enhanced the visual appeal of the sales floor by regularly replenishing merchandise and maintaining organized shelves, racks, and bins.
- Restocked and organized merchandise in front lanes.
- Successfully managed cash drawers, quickly resolving any discrepancies in daily totals.
- Collected and authorized payments of guests.
- Managed cash drawer with $500 per shift.
Education
Associate of Applied Science - Computer Programming Specialist
Lone Star College
Kingwood, TX05.2024
Associate of Applied Science -
San Jacinto College North
Houston, TX01.2021
C.E King High School
Houston, TX2006
Skills
- Computer literate
- Attention to detail
- Fast Learner
- Oral and written Communication
- Advanced Excel
- Multitasking
- Active listening
- PowerPoint
- Customer service
- MS Teams
- Adaptability
- Fast Paced environment
- Time Management
- Data Accuracy
- Complex Problem-Solving
- Schedule Management
- Certified in First Aid and CPR
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Administrative Assistant
Harvard Maintenance
01.2024 - Current
Warehouse Associate
Hagemeyer NA
09.2010 - 12.2013
Dental Assistant
Galleria Dental Office
01.2009 - 07.2010
Associate Cashier
Home Depot
06.2006 - 12.2008
Associate of Applied Science - Computer Programming Specialist
Lone Star College
Associate of Applied Science -
San Jacinto College North
C.E King High School
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