Elizabeth Herrera
Kingwood
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Office Administrator
Mangan Inc.
06.2024 - Current
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Developed comprehensive database for tracking employee training and certifications, contributing to compliance with industry standards.
- Defined clear targets and objectives and communicated to other team members.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Expedited invoice processing for improved cash flow by accurately tracking expenses and submitting documentation promptly for payment approval.
- Conducted thorough incident investigations, pinpointing root causes and recommending corrective actions to prevent recurrence.
- Served as a trusted resource for colleagues on safety-related topics, addressing questions and concerns promptly and knowledgeably.
- Reduced accident rates by implementing comprehensive safety training programs for employees.
- Organized regular drills to test emergency preparedness, enabling quick response during real-life incidents.
- Participated in industry conferences and seminars to stay abreast of emerging trends and best practices in workplace safety, applying new insights to enhance organizational performance.
- Evaluated effectiveness of current safety policies and recommended improvements based on industry best practices.
- Served as a subject matter expert on key technologies, assisting colleagues with challenging technical problems.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Used advanced Microsoft Office skills to create polished documents, spreadsheets, and presentations that were well-received by colleagues and management alike.
- Maintained accurate records of client information, contracts, invoices, and payments using organizational tools such as spreadsheets or software programs.
- Utilized advanced Excel functions to create user-friendly spreadsheets that facilitated easy access to crucial data for decisionmakers.
Administrative Assistant
Harvard Maintenance
01.2024 - 06.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Responded to any emergencies as instructed and with utmost efficiency.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
- Recognized, documented, and advised on removal of hazards.
Warehouse Associate
Hagemeyer NA
09.2010 - 12.2013
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Consistently lifted materials weighing as much as 75 pounds.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Operated forklifts to transfer inventory to and from target destinations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Entered quantity received against purchase order in computer system.
Education
Associate of Applied Science - Computer Programming Specialist
Lone Star College
Kingwood, TX05.2024
Associate of Applied Science -
San Jacinto College Norh
Houston, TX01.2021
C.E King High School
Houston, TX2006
Skills
- Computer literate
- Attention to detail
- Fast Learner
- Oral and written Communication
- Advanced Excel
- Multitasking
- Active listening
- PowerPoint
- Customer service
- MS Teams
- Adaptability
- Fast Paced environment
- Time Management
- Data Accuracy
- Complex Problem-Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Administrator
Mangan Inc.
06.2024 - Current
Administrative Assistant
Harvard Maintenance
01.2024 - 06.2024
Warehouse Associate
Hagemeyer NA
09.2010 - 12.2013
Associate of Applied Science - Computer Programming Specialist
Lone Star College
Associate of Applied Science -
San Jacinto College Norh
C.E King High School
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