Elizabeth Sheffield
Fontana
Summary
Detail-oriented commercial driver with a proven track record in safe driving practices and vehicle inspections. Committed to ensuring passenger satisfaction and compliance with all regulations. I have compassion in what I do with working in the field that services the elderly and handicap. They need to have a calm, stress free experience in there transportation to and from there destinations.
Dedicated Class B commercial driver with expertise in GPS navigation and defensive driving techniques. Known for enhancing customer experiences through effective communication and personalized assistance, ensuring safe and pleasant journeys.
Overview
16
16
years of professional experience
Work History
Commercial Driver
Transdev
Irvine, CA
06.2022 - Current
- Conducted pre-trip and post-trip inspections to ensure vehicle safety standards were met.
- Complied with all federal, state, and local regulations while operating Class B commercial vehicles safely and efficiently.
- Enhanced customer satisfaction by consistently providing friendly, professional service during pick-ups and dropoffs.
- Kept vehicles well maintained and clean for pleasant passenger experiences.
- Transported physically disabled people to appointments and places of employment.
Class B Shuttle Driver
Kathy's Transport
Phelan, CA
10.2016 - 05.2022
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Maintained accurate records of mileage, fuel consumption, and vehicle maintenance logs.
- Provided exceptional customer service, addressing passenger inquiries courteously and knowledgeably.
- Enhanced passenger satisfaction by maintaining a clean and comfortable shuttle environment.
- Assisted passengers with special needs, providing personalized assistance and ensuring proper accommodation in the shuttle.
- Handled unexpected situations calmly, implementing appropriate solutions to ensure uninterrupted transportation services.
Class B Shuttle Driver
VVTA
Hesperia, CA
12.2009 - 09.2016
- Communicated effectively with dispatch team to address scheduling changes and route adjustments.
- Assisted in training new drivers on company policies and safety procedures.
- Reduced wait times for passengers by adhering to strict schedule and route guidelines.
- Completed necessary paperwork accurately such as trip logs, incident reports, or vehicle inspection forms complying with company protocols.
- Promoted positive passenger experiences through friendly interactions and attentiveness to their needs during the journey.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Education
High School Diploma -
El Monte High School
El Monte, CASkills
- GPS navigation mastery
- Strong work ethic
- Safe driving practices
- Logbook management
- Effective communication
- Defensive driving techniques
- Vehicle inspection proficiency
Timeline
Commercial Driver
Transdev
06.2022 - Current
Class B Shuttle Driver
Kathy's Transport
10.2016 - 05.2022
Class B Shuttle Driver
VVTA
12.2009 - 09.2016
High School Diploma -
El Monte High School