ELIZABETH HICKAM
Summary
Goal-oriented manager with distinguished experience in the seafood industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. I am looking to maximize on the many skills I have acquired over the past many years in the seafood industry into a new field.
Overview
15
15
years of professional experience
Work History
Logistics/Sales Manager
Bristol Wave Seafoods, LLC
10.2019 - Current
- Increased profitability by implementing cost-saving strategies in the logistics process.
- Streamlined shipping and transportation processes for greater efficiency and customer satisfaction.
- Developed long-lasting relationships with key clients, leading to increased sales and repeat business.
- Collaborated with internal teams to optimize supply chain operations, improving overall productivity.
- Negotiated favorable contract terms with suppliers, resulting in reduced costs and improved profit margins.
- Provided exceptional customer service, addressing concerns promptly and maintaining client satisfaction.
- Analyzed competitor offerings to identify areas of opportunity for growth and differentiation in the market.
- Developed targeted sales strategies for specific regions or industries, increasing revenue in previously untapped markets.
- Built relationships with customers and community to establish long-term business growth.
- Drove sales by developing multi-million dollar contract sales.
- Handled offloads of our fishing vessels in Alaska to ensure efficiency and speed.
- Help mentor and make key decisions regarding shipping, supply chain issues and vendor issues.
- Prepare all export and domestic documentation.
- Ensure our vessels and company are registered with the proper government agencies and that we are in compliance.
- Work closely with our accounting department regarding AP, AR and sales.
- In constant contact with our international customers for sales and documentation purposes.
Contract Sales/Logistics Manager
Premier Pacific Seafoods
04.2019 - 09.2019
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Fulfilled all export and domestic contracts.
- Prepared all documentation for export sales
- Worked with government agencies to assure our vessels/company are registered and in compliance
- Handled offloads and vessel issues in Alaska
Contract Sales/Logistics Manager
Icicle Seafoods
03.2018 - 10.2018
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Fulfilled all sales contracts in conjunction with products offloading in Alaska
- Prepared all export and domestic documentation
- Communicated with our international and domestic customers on a daily basis.
Logistics Manager
Blue North Trading
04.2014 - 02.2018
- Streamlined logistics processes by implementing efficient inventory management systems.
- Handled all customer contracts and maintained all inventory to ensure the contracts were fulfilled.
- Prepared all offloads of our 9 vessels in Dutch Harbor
- Handled all vendor contracts and negotiated prices for our benefit.
- Prepared all export and domestic documentation.
- In constant contact with all of our customers, all over the world.
- Handled all audits.
- Worked closely with the accounting department regarding AP, AR and sales projections
- Managed and trained an employee
- Went to various trade shows and held many meetings with our international and domestic customers.
Sales/Accounting
Seaport Products Inc
01.2009 - 03.2014
- Streamlined invoicing processes to reduce errors and improve efficiency, leading to faster payments from clients.
- Conducted comprehensive financial analyses to identify areas of improvement, contributing to overall business growth.
- Mentored junior staff members in industry best practices, fostering a culture of continuous learning and professional development within the team.
- Assisted in budget planning and forecasting processes, ensuring accurate projections for future financial success.
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Prepared working papers, reports and supporting documentation for audit findings.
- Tracked funds, prepared deposits and reconciled accounts.
- Was back-up to our CFO for all financial transactions.
- Supported the sales department with invoicing, reconciling, and processing all sales.
Education
High School Diploma -
Redmond High School
Redmond, WA06.1996
Skills
- Problem-Solving
- Multi-tasking
- Prioritizing
- Logistics Expertise
- Ability to communicate with people from many cultures
- Work Ethic
- Export and government regulations expertise
- Financial Acumen
- Strategic Planning
Timeline
Logistics/Sales Manager
Bristol Wave Seafoods, LLC
10.2019 - Current
Contract Sales/Logistics Manager
Premier Pacific Seafoods
04.2019 - 09.2019
Contract Sales/Logistics Manager
Icicle Seafoods
03.2018 - 10.2018
Logistics Manager
Blue North Trading
04.2014 - 02.2018
Sales/Accounting
Seaport Products Inc
01.2009 - 03.2014
High School Diploma -
Redmond High School
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