Elizabeth Hicks
Albuquerque,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Degree in Medical Administration. Driven and successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Overview
16
16
years of professional experience
Work History
Paralegal/Front Office Manager
James A. Mungle PA
08.2016 - 03.2022
- Assisted counsel in preparing answers, providing documentation, and information for discovery request
- Prepared legal briefs, motions, and pleadings
- Conducted detailed client intakes and entered information into company database
- Conferred with clients and other involved parties to gather and track case information
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client
- Edited and proofread legal documents to verify accuracy
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings
- Revised and finalized letters, briefs, and memos
- Contacted clients to schedule appointments and discuss progress of cases
- Communicated pertinent information to clients via phone, email, and mail
- Researched statutes, decisions, legal articles, and codes
- Assisted attorneys with reviewing and organizing witness reports
- Wrote and filed pleadings with Odyssey court on schedule to maximize case success
- Produced legal documents such as briefs, pleadings and appeals
- Interviewed clients to obtain information relevant to cases
- Created weekly, monthly and quarterly expense reports.
Contract Administrator
Aquila Technology
10.2008 - 06.2012
- Monitored incoming contracts and service agreements for correct pricing and information
- Streamlined operations by developing and implementing improved contract management processes
- Stored and filed contract documents in orderly, organized systems
- Addressed contract disputes and provided advice and guidance to resolve issues
- Tracked contract milestones and updated stakeholders to facilitate project progress
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships
- Drafted, reviewed and revised contracts for accuracy and completeness.
Assistant Manager
Comanche Wells Apartments/ Cinnamon Tree Apartment
05.2006 - 08.2008
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Conducted move-out and move-in inspections to determine charges for damages and market readiness
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units
- Prepared and processed lease and rental applications
- Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable
- Implemented and enforced policies and procedures to maintain properties to highest standards
- Communicated effectively with owners, residents, and on-site associates
- Kept properties in compliance with local, state and federal regulations
- Responded to Common Area Maintenance (CAM) inquiries
- Collected and maintained careful records of rental payments and payment dates
- Conducted regular inspections of both interior and exterior of properties for damage
- Monitored and tracked payments and expenses, providing timely and accurate financial reports
- Generated leads for sales and rental properties through cold calls and referrals
- Coordinated appointments to show marketed properties.
Education
High School Diploma -
TVI
Albuquerque, NM11.2023
Medical Administration -
Brookline College - Phoenix
Phoenix, AZ11.2023
Skills
- Patient Confidentiality Adherence
- Office Coordination
- CPT Coding
- Patient Demographics
- Patient Eligibility Requirements
- Heartsaver First Aid CPR AED
- ICD-10 Coding
- Electronic Recordkeeping
- Data Management
- Customer Service
- Medical Records Verification
- Data Entry
Accomplishments
Medline University, HIPPA: A Guide for Healthcare Workers. Completed 3/21/23
CPR, AED, First Aid certification, completed 4/4/23
Timeline
Paralegal/Front Office Manager
James A. Mungle PA
08.2016 - 03.2022
Contract Administrator
Aquila Technology
10.2008 - 06.2012
Assistant Manager
Comanche Wells Apartments/ Cinnamon Tree Apartment
05.2006 - 08.2008
High School Diploma -
TVI
Medical Administration -
Brookline College - Phoenix
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