Elizabeth Hicks
Ponca City
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Diamond Nutrition
Keisha Hayes
Ponca City
03.2026 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Heartland Homes
Callie Price
Arkansas City
05.2025 - 03.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish tasks
- Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
Shaved Ice Kings
Callie Price
Ponca City
03.2024 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Duchess Estates
Yvonne Wehrle
Ponca City
05.2023 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Developed engaging content for social media platforms to enhance brand presence.
- Processed customer transactions efficiently and accurately at busy retail location.
- Maintained clean and organized checkout area to enhance customer experience.
Maurcies
Jill
Ponca City
02.2025 - 04.2025
- Recognized by management for providing exceptional customer service.
- Organized community events to engage volunteers and promote local initiatives.
- Organized store visits to evaluate product placement within retail outlets.
- Assisted in organizing retail operations and ensuring the store was running smoothly.
Education
Ponca City High School
Ponca City, OKSkills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Task prioritization
- Communication skills
- Critical thinking
References
References available upon request.
Timeline
Diamond Nutrition
Keisha Hayes
03.2026 - Current
Heartland Homes
Callie Price
05.2025 - 03.2026
Maurcies
Jill
02.2025 - 04.2025
Shaved Ice Kings
Callie Price
03.2024 - 07.2025
Duchess Estates
Yvonne Wehrle
05.2023 - 05.2025
Ponca City High School