Summary
Overview
Work History
Education
Skills
Timeline
Barista

Elizabeth Higgason

Dewitt,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Stylist Sales Associate

Maurices
02.2023 - Current
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Connected and engaged with customers to understand styling needs.
  • Supported sales floor, cash wrap and back of house to catalyze daily operations.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Served as brand storyteller to create experiences that drove sales and achieved store goals.
  • Assisted customers with merchandise selection and provided personal shopping and styling, generating over [Number]% revenue growth annually.
  • Fostered inclusive environment to make customers feel welcomed.
  • Met or exceeded individual financial and credit goals while contributing to store's bottom line.

Office Manager

Acme Ladder & Supply Co.
09.2013 - 08.2020
  • Accounts Receivable
  • Accounts Payable
  • HR
  • Oversaw healthcare benefits
  • Bank deposits
  • Reconciled company credit card statements
  • Reconciled company credit card sales statements
  • Answered phones
  • Filing
  • Filed and paid Michigan sales tax
  • Worked with company Accountants
  • Maintained and ordered office supplies as needed
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Customer Sales Associate

Scrappy Chic
06.2011 - 10.2013
  • Provided optimal customer engagement, resulting in increased sales conversions.
  • Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided information on company offerings to promote products and services to customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Customer Service Representative

Global Commercial Credit
09.2012 - 09.2013
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Education

Junior Year - Working Towards A Bachelor Degree - Urban Studies

Wayne State University
Detroit, MI

Associate of General Studies - Business And Accounting

Oakland Community College
Royal Oak, MI
05.2017

Skills

  • Cash Register Operations
  • Sales Presentation
  • Sales Strategizing
  • Customer Needs Assessments
  • Rewards Programs
  • Merchandising and Display
  • Safety and Cleanliness Standards
  • Engaging with Diverse Customers
  • Building Customer Loyalty
  • Dressing Room Assistance
  • Register Opening and Closing
  • Strong Communication and Interpersonal Skills

Timeline

Stylist Sales Associate

Maurices
02.2023 - Current

Office Manager

Acme Ladder & Supply Co.
09.2013 - 08.2020

Customer Service Representative

Global Commercial Credit
09.2012 - 09.2013

Customer Sales Associate

Scrappy Chic
06.2011 - 10.2013

Junior Year - Working Towards A Bachelor Degree - Urban Studies

Wayne State University

Associate of General Studies - Business And Accounting

Oakland Community College

Similar Profiles

CREATE PROFILE
Elizabeth Higgason