Elizabeth Higgins
Savage Sisters
Philadelphia,PA
8
years of professional experience
Diligent proffessional with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Work History
Volunteer
8 Years 5 Months- Coordinated community outreach programs to enhance local engagement and support initiatives.
- Managed logistics for events, ensuring seamless execution and resource allocation.
- Trained new volunteers on organizational policies and best practices to foster team cohesion.
- Engaged one on one with individuals in need seeking resources
Recovery Specialist
5 Months- Developed personalized recovery plans to enhance client engagement and progress.
- Conducted assessments to identify client needs and tailor treatment approaches effectively.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Facilitated group therapy sessions, promoting peer support and shared experiences among participants.
Intake Specialist
2 Years 9 Months- Conducted comprehensive client assessments to determine eligibility for recovery services.
- Facilitated intake processes through effective communication with clients and support staff.
- Maintained accurate and confidential client records in compliance with regulatory standards.
- Collaborated with interdisciplinary teams to develop tailored treatment plans for clients.
Education
High School Diploma
Skills
Positive attitude
Teamwork and collaboration
Organized and efficient
Problem-solving
Timeline
Recovery Specialist
Paragon Wellness
09.2024 - 02.2025Read More
Intake Specialist
Unity Recovery Center
12.2020 - 09.2023Read More
Volunteer
Savage Sisters
01.2017 - 06.2025Read More
St. Attractas
High School Diploma
Read More