Elizabeth Hile
Minneapolis,MN
Summary
I am a highly motivated, quick learning employee with 17+years management experience. I love working in a team environment, but also enjoy working independently. I am looking to expand my career and gain new experiences, while building on past experience.
Overview
22
22
years of professional experience
Work History
Lead Veterinary Assistant
PetVet Care Centers
New Hope, MN
04.2004 - Current
- - 17+ years management experience, managing a department of up to 7 employees
- - Create schedules
- - Train staff in all departments
- - Manage inventory
- - Develop protocols and procedures
- - Create and implement standards for OSHA, Radiation Safety, and Hazardous Waste
- - Excellent customer service
- - Able to jump between departments, to help anywhere needed
- - Manage day to day activities
- - Troubleshoot medical equipment and computer issues
- - Hire and terminate employees as needed
- - Follow quality control procedures
- - Lead meetings and training
- - Handle customer service issues that arise
Direct Care Professional
Dungarvin Inc.
St Cloud, MN
09.2000 - 04.2004
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Administered medication as directed by physician.
- Maintained clean, safe and well-organized patient environment.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
Cosmetologist
Concrete Image Salon
St Cloud, MN
07.2001 - 02.2002
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Education
Certification - Shiatsu Therapy
Center Point Massage And Shiatsu Therapy School & Clinic
Saint Louis Park, MN01.2012
License - Cosmetology
Aveda Institute
Minneapolis, MN08.1996
Skills
- Attention to Detail
- Bookkeeping and Accounting
- Results Oriented
- Customer Service
- Strong Organizational Skills
- Professional and Courteous
- Task Prioritization
- Payroll Administration
- Inventory Oversight
- Fast Learner
- Administrative Procedures
- Highly Efficient and Productive
Additional Information
Radiation Safety Officer
Team building training
Safe handling of hazardous waste
CPR and First Aide training
Compliance with OSHA training
Leadership training
Inventory management training
Performance appraisal training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Veterinary Assistant
PetVet Care Centers
04.2004 - Current
Cosmetologist
Concrete Image Salon
07.2001 - 02.2002
Direct Care Professional
Dungarvin Inc.
09.2000 - 04.2004
Certification - Shiatsu Therapy
Center Point Massage And Shiatsu Therapy School & Clinic
License - Cosmetology
Aveda Institute
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