Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Hillegonds

Dyer,IN

Summary

My whole life I have always desired to do the best work possible, whether it was supervising a warehouse or cleaning a greenhouse. My goal has always been to meet and exceed expectations given from managers and myself. I believe it is my determination and work ethic that has gotten me every promotion I have received in my work career. I love working with people, whether it is customers, truck drivers, or my team members. I love organization (such as inventory) and checking in materials. My hard work and love for customer service and teamwork have made me a valuable employee everywhere I have worked.

Overview

6
6
years of professional experience

Work History

Warehouse Supervisor / Inventory Specialist

Preferred Window And Door
Lynwood, IL
01.2020 - Current
  • Communicates with teammates and manager to insure warehouse runs smoothly.
  • Supervise the cleaning crew of the facility. Provide necessary cleaning tools to insure facility can be cleaned well and efficiently. Put together cleaning schedules for all cleaning personnel.
  • Receive all shipping and receiving trucks. Check packages and merchandise for damage or quantity issues and notify vendors. Check in materials for upcoming jobs and stock parts.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Complete and resolve all inventories of stock materials. Insure inventory is organized and clean.
  • Utilize forklift or pallet jack to load, unload, transport and store goods.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Insure technicians are provided with all parts and tools necessary for the job that day.
  • Run parts to technicians in the field and pick up parts from vendors.
  • (Please note: I started at Preferred as a customer service representative and dispatcher, answering phone calls and scheduling customers' jobs with them. I dispatched technicians to the next service call daily as well as kept job folders and filing cabinets organized. I then moved to the warehouse department after this.)

Customer Service Representative

Schepel Cadillac
Merrillville, IN
06.2019 - 01.2020
  • Promptly answered customer telephone calls to avoid long wait-times.
  • Offered advice and assistance to customers, paying attention to needs or wants.
  • Responded to customer requests for products, services and company information.
  • Worked the register for paying customers.
  • Imputed all customer or company related data into computer system.
  • Reorganized filing systems.

Customer Service Representative

Smits Farms
Chicago Heights, IL
04.2016 - 06.2019
  • Helped customers in the greenhouse or vegetable stand find what they were looking for.
  • Assisted customers with arranging their flower arrangements.
  • Worked first register, especially during high-stress and very busy situations.
  • Answered customer telephone calls.
  • Delivered orders to customers and delivered restock to remote stands.
  • Assisted managers in planting during spring and early summer.
  • Condensed and organized greenhouse materials.
  • Cleaned all greenhouses and vegetable stands.

Education

High School Diploma -

Heritage Christian High School
Dyer, IN
05.2019

Skills

  • Leadership Skills
  • Customer Service / Teamwork / "People-Person"
  • Forklift Operation
  • Shipment Inspection
  • Inventory Records
  • Typing (98 words per minute) / Computer Skills
  • Accurate Order Fulfillment
  • Desire to Perform at the Highest Level Needed

Timeline

Warehouse Supervisor / Inventory Specialist

Preferred Window And Door
01.2020 - Current

Customer Service Representative

Schepel Cadillac
06.2019 - 01.2020

Customer Service Representative

Smits Farms
04.2016 - 06.2019

High School Diploma -

Heritage Christian High School
Elizabeth Hillegonds