Elizabeth L. Hilton
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage, education and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Strong business background helps tremendously in managing situations, organization needs and professional communication.
Overview
21
21
years of professional experience
Work History
Registered Nurse, Neuro-Trauma ICU Stepdown
Travel Nurses Across America
Hartford Hospital - Hartford, CT
01.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Orchestrated quality-driven, cost-effective care in high-volume neuro/trauma ICU stepdown setting.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Managed patient care from admission to discharge.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Professional Staff Nurse II - Intensive Care Unit
UPMC Susquehanna
Williamsport, PA
11.2022 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Served as co-Chair of Informatics Committee
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Orchestrated quality-driven, cost-effective care in high-volume ICU (surgical, medical, cardio, neuro and trauma) setting.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Registered Nurse/Clinical Leader - Ambulatory Surg
Geisinger Health System
Jersey Shore, PA
06.2021 - 11.2022
- Orchestrated quality-driven, cost-effective care in high-volume hospital setting.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Coordinated departmental schedules
- Coordinated workflow of operating rooms, as well as ambulatory services - ensuring needs of staff, Physicians and patients were met
- Participated in data extraction and reporting from electronic health records for operational analysis
Float Registered Nurse/Educator
Geisinger Health System
Jersey Shore And Muncy, PA
07.2020 - 06.2022
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Regularly performed role of Charge Nurse, helping to coordinate and manage both staff and the throughput of hospital
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Maintained competency in diverse clinical settings by regularly floating between units, adapting quickly to unique patient populations and environments
- Preserved confidentiality by adhering to HIPAA regulations while managing sensitive patient information in both written and verbal communications.
- Served as a resource for medical professionals across various departments, fostering effective communication and collaboration among healthcare providers.
VP Technical Operations
CSR Enterprise Networks
Williamsport, PA
10.2009 - 10.2019
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Championed change management initiatives within the organization to ensure smooth transitions during periods of growth or restructuring.
- Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.
- Negotiated favorable contracts with vendors, securing advantageous terms for the company while maintaining strong professional relationships.
- Managed multi-million dollar budgets responsibly, achieving cost savings and ensuring resources were allocated effectively.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Cultivated company-wide culture of innovation and collaboration.
- Served as Secretary of Board of Directors
Service Coordinator
CSR Enterprise Networks
Williamsport, PA
10.2003 - 10.2009
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Managed complex staff schedules for customer support initiatives
Education
Bachelor of Science - Nursing
Post University
Waterbury, CT11.2022
Associate of Science - Nursing, RN
Pennsylvania College of Technology
Williamsport, PA05.2020
Bachelor of Science - Business Administration
Bloomsburg University of Pennsylvania
Bloomsburg, PA12.1999
Skills
- Licensed RN (PA, CT)
- Nursing staff leadership
- Direct Patient Care in ICU, PCU, Acute Care and Ambulatory Surgery/Infusion Center settings
- Precepting
- Employee/Organizational Education
- Team Coordination
- EMR / EHR (Epic, Cerner)
- American Heart Association - Basic Life Support (BLS) certification
- American Heart Association - Advanced Cardiac Life Support (ACLS) certification
- American Heart Association - Pediatric Life Support (PALS) certification
Accomplishments
Daisy Nominee - December 2023
Employee of the Month - August 2022
Timeline
Registered Nurse, Neuro-Trauma ICU Stepdown
Travel Nurses Across America
01.2024 - Current
Professional Staff Nurse II - Intensive Care Unit
UPMC Susquehanna
11.2022 - Current
Registered Nurse/Clinical Leader - Ambulatory Surg
Geisinger Health System
06.2021 - 11.2022
Float Registered Nurse/Educator
Geisinger Health System
07.2020 - 06.2022
VP Technical Operations
CSR Enterprise Networks
10.2009 - 10.2019
Service Coordinator
CSR Enterprise Networks
10.2003 - 10.2009
Bachelor of Science - Nursing
Post University
Associate of Science - Nursing, RN
Pennsylvania College of Technology
Bachelor of Science - Business Administration
Bloomsburg University of Pennsylvania