Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
AssistantManager
Elizabeth Hoadley

Elizabeth Hoadley

Sales
Moorhead,MN

Summary

Achieved significant market expansion and sales growth at Med-Pac Inc by leveraging expertise in strategic planning and customer service. Excelled in partnership development and sales coaching, driving innovative marketing strategies and fostering key relationships. Demonstrated a results-driven approach, enhancing brand visibility and achieving sales targets through data-driven decision-making and effective networking.

Overview

11
11
years of professional experience

Work History

Director of Sales and Marketing

Med-Pac Inc
10.2013 - Current
  • Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
  • Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
  • Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
  • Analyzed sales and marketing data for improved strategies.
  • Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Conducted market research to identify potential areas of growth for future product development initiatives.
  • Optimized digital marketing efforts through SEO improvements, PPC campaigns, email marketing initiatives, resulting in increased web traffic and lead generation.
  • Cultivated long-term partnerships with key industry influencers, strengthening the company''s credibility in the marketplace.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Implemented systems and procedures to increase sales.
  • Organized promotional events and interacted with community to increase sales volume.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Head Bartender

Billys Corner Bar
06.2014 - 01.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
  • Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
  • Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
  • Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
  • Evaluated bartender performance regularly using key metrics such as sales volume per hour or accuracy in drink preparation.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Assisted with inventorying beverage stock and bar supplies.
  • Prepared garnishes by evenly slicing and pitting fruits.

Education

Biology

Minnesota State University, Mankato
Mankato, MN

Skills

  • Sales Coaching
  • Pricing strategy
  • Partnership Development
  • Sales Presentations
  • Mobile marketing
  • Referral Marketing
  • Print advertising
  • Advertising Campaigns
  • Creative Direction
  • Product positioning
  • Data-driven decision-making
  • Key Account Management
  • Product Launches
  • Marketing Plan Development
  • Sales Performance
  • Competitive Analysis
  • Product Promotion
  • Strategic Planning
  • Solution selling
  • Sales Targeting
  • Goal Setting and Achievement
  • Brand Marketing
  • Customer Service
  • Networking Events
  • Marketing Strategy Development
  • Systems and software expertise

Work Preference

Work Type

Full TimePart Time

Work Location

HybridOn-SiteRemote

Important To Me

Career advancementFlexible work hours

Timeline

Head Bartender

Billys Corner Bar
06.2014 - 01.2024

Director of Sales and Marketing

Med-Pac Inc
10.2013 - Current

Biology

Minnesota State University, Mankato
Elizabeth HoadleySales