It is never too late to be what you might have been.
George Eliot
Summary
Seasoned Office Manager offering experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
18
18
years of professional experience
Work History
Office Manager
The Western Star, Bibb Community Media Inc.
06.2022 - Current
Highly proficient management of all administrative tasks including bookkeeping , AR & AP and client billing utilizing Quickbooks online
Management of legal notices & publications in the Western Star while working closely with court administrators, attorneys, local municipalities and business owners in compliance with statutory laws
Optimization of print and digital marketing solutions for businesses engaging communities to shop local
Establishment of performance goals for employees and coaching on methods for reaching those milestones.
Cultivate positive customer relations by addressing problems head-on and implementing successful corrective actions.
Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Implementation of new software tools for streamlined project management, increasing efficiency in task completion across teams.
Compilation of accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Accounting Assistant
Bibb Community Media Inc.
04.2021 - 06.2022
Assisted management with reports to strategically track revenue.
Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
Generated invoices upon receipt of billing information and tracked collection progress.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Managed and responded to correspondence and inquiries from customers and vendors.
Hotshot Trucking & Dispatch Services
StateXchange Logistics LLC
02.2017 - 03.2021
Transportation of goods within a specific timeframe to a single customer or location using medium duty trucks pulling 30' flatbed trailers
Recruited, hired, and trained initial drivers, working to establish key internal functions and outline scope of positions for new organization.
Identified and qualified customer needs and negotiated with brokers to close profitable projects with high success rate.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Paralegal, Office Administrator
Hobson Law Firm LLC
11.2005 - 12.2016
Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
Edited and proofread legal documents to verify accuracy.
Enhanced case strategy development with comprehensive legal memoranda summarizing research findings for attorney review and consideration.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Boosted office productivity by maintaining accurate calendar of appointments, deadlines, and court appearances.
Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Collaborated with attorneys to develop strategies for each case.
Developed polished motions and briefs to support litigation processes and court proceedings.
Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
Communicated pertinent information to clients via phone, email, and mail.
Conferred with clients and other involved parties to gather and track case information.
Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
Interviewed clients to obtain information relevant to cases.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Researched statutes, decisions, legal articles, and codes.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information.
Worked effectively in fast-paced environments.
Proved successful working within tight deadlines and fast-paced environment.
Maintained computer and physical filing systems.
Education
Associate of Applied Science - Paralegal
Samford University, Birmingham, AL
12.2006
Skills
Good Judgment
Clear oral/written communication
Technical Support
Organizational Skills
Customer Relationship Management
Business Analysis and Reporting
Timeline
Office Manager - The Western Star, Bibb Community Media Inc.
Grants Accounting associate at Macon Bibb County Economic & Community DevelopmentGrants Accounting associate at Macon Bibb County Economic & Community Development
Behavioral Health Therapist II at UPMC Western Psychiatric Hospital- STAR ClinicBehavioral Health Therapist II at UPMC Western Psychiatric Hospital- STAR Clinic