Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Hoegel

Elizabeth Hoegel

Pittsburgh,PA

Summary

I am originally from New Jersey. I am a student currently at University of Pittsburgh studying communications and political science. I am extremely passionate about journalism and political analysis. I am a natural story-teller, leader, public speaker, and I am hard working and extremely determined in whatever career I explore. I am always open to learning and strengthening my skills.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Barclay Farms Swim Club
05.2025 - Current
  • Assisted in daily operations, ensuring smooth workflow and adherence to company policies.
  • Coordinated team schedules, optimizing resource allocation for maximum productivity.
  • Trained new employees on operational procedures and company standards to enhance team performance.
  • Resolved customer complaints efficiently, fostering positive relationships and improving satisfaction rates.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized environment to enhance the patron experience.
  • Offered hands-on assistance to patrons, assessing needs, and maintaining current knowledge of consumer preferences.

Host

Mulligans Bar & Grill
10.2024 - 05.2025
  • Greeted and seated guests in a friendly and efficient manner, enhancing customer experience.
  • Managed reservation system, optimizing table assignments for maximum seating capacity.
  • Monitored dining area to maintain cleanliness and prompt service throughout shifts.
  • Trained new hosts on procedures and best practices for efficient operations.
  • Handled customer inquiries and concerns promptly, ensuring positive resolutions.
  • Supported event planning efforts by organizing seating arrangements for large gatherings.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Lead Lifeguard

Barclay Farms Swim Club
05.2023 - 09.2024
  • Monitored pool activities to ensure safety and compliance with regulations
  • Responded promptly to emergencies, utilizing first aid and CPR skills
  • Assisted in maintaining cleanliness and organization of pool area
  • Provided customer service by addressing inquiries and assisting patrons
  • Collaborated with team members to enforce facility rules effectively
  • Assisted in the successful training of new lifeguards, sharing expertise and best practices.

Education

Bachelor of Arts - Digital Communications And Media

University of Pittsburgh
Pittsburgh, PA
05-2029

Bachelor of Arts - Political Science

University of Pittsburgh
Pittsburgh, PA
05-2029

Skills

  • Customer service
  • Team leadership
  • Project management abilities
  • Multitasking and organization
  • Verbal and written communication
  • Organizational skills
  • Deadline management
  • Public speaking
  • Multimedia production
  • Content creation
  • Writing and editing
  • Breaking news coverage
  • Political communication
  • Media analysis

Timeline

Assistant Manager

Barclay Farms Swim Club
05.2025 - Current

Host

Mulligans Bar & Grill
10.2024 - 05.2025

Lead Lifeguard

Barclay Farms Swim Club
05.2023 - 09.2024

Bachelor of Arts - Digital Communications And Media

University of Pittsburgh

Bachelor of Arts - Political Science

University of Pittsburgh

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