Elizabeth Hooper
Twentynine Palms,CA
Summary
Enthusiastic teaching assistant with significant classroom experience and dedication to student success. I've helped teachers manage high workloads and demanding targets by handling diverse support tasks. Love working with students of all ages from TK/K to highschool students. Experience in not only being the second teacher in a classroom, but also tutoring those who need my help in the English subject after years of studying and earning my degree in the subject.
Overview
4
4
years of professional experience
Work History
Instructional Assistant
Morongo Unified School District
12.2022 - 08.2023
- Provided support during classes, group lessons, and classroom activities.
- Provided support to help students with special needs learn and grow.
- Collaborated with other instructional assistants and teachers to provide comprehensive support to students and deliver instruction aligned with curriculum standards.
- Supported student learning objectives through personalized and small group assistance.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
- Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
- Mentored and tutored individual students needing additional help.
- Taught courses under guidance of senior instructors.
- Handled class records for attendance, assignment grades and course participation scores.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Sales Associate
The Marine Corps Exchange (MCX)
02.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Cashier
The Home Depot Store
01.2021 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Identified and resolved discrepancies and errors in customer accounts.
Ticket Operations
Petco Park
12.2019 - 03.2020
- Evaluated processes to create efficiencies with staff, resources and processes.
- Worked with marketing and sales department to create and implement upsell opportunities for events.
- Oversaw day-to-day communications with ticketing company and department leads and management of box office staff.
- Collaborated with finance to check accuracy of reporting against money received and correct practices of recording in event ledger, managing movement of cash to and from box office.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Coordinated event set-up and promoter engagement on sales and ticketing issues related to events.
Style Consultant
Target
07.2019 - 12.2019
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Helped clients create new outfits with existing clothing and accessories.
- Built lasting relationships through personal interaction and savings incentives to preserve clientele.
- Analyzed suitable colors, cuts and designs for clients outfits, jewelry and makeup.
- Managed wardrobe and accessory collections, keeping items in pristine condition.
- Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
Education
Bachelor of Arts - English Education
National University
La Jolla, CA12.2023
Associate of Arts - English
Southwestern College
Chula Vista, CA12.2020
High School Diploma -
Olympian High School
Chula Vista, CA06.2017
Skills
- Instructional Assistance
- Enthusiasm for Students and Teaching
- Bilingual in Spanish and English
- Organizing and Distributing Materials
- Student Learning Support
- Toddler-Preschool Age-Group Experience
- Classroom Management
- Communication and Interpersonal Skills
- Learner Engagement
- Curriculum Development
- Teacher Collaboration
- Student Assessment
- Preparing Instructional Materials
- Pupil Supervision
- Encouraging Participation and Inclusivity
- Communicating with Parents and Teachers
Languages
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Instructional Assistant
Morongo Unified School District
12.2022 - 08.2023
Sales Associate
The Marine Corps Exchange (MCX)
02.2022 - 07.2022
Cashier
The Home Depot Store
01.2021 - 03.2021
Ticket Operations
Petco Park
12.2019 - 03.2020
Style Consultant
Target
07.2019 - 12.2019
Bachelor of Arts - English Education
National University
Associate of Arts - English
Southwestern College
High School Diploma -
Olympian High School
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