Proven track record in enhancing cleanliness and hygiene standards, demonstrated during tenure at Premier Service Company. Expert in chemical handling and fostering positive guest experiences, showcasing a blend of hard and soft skills. Achieved significant quality assurance milestones, contributing to a 30% improvement in customer satisfaction ratings. Highly skilled in housekeeping and customer service, committed to excellence. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Cleaner
Premier Service Company
07.2022 - Current
Organized and used industrial cleaning products following strict safety procedures.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Provided assistance to other staff members with cleaning of difficult areas.
Removed trash, debris and other waste materials from premises.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Confirmed all cleaning tools and equipment were stored properly after use.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Supervised supplies in inventory and submitted reorder requests.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained optimal supply levels to meet daily and special cleaning needs.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Emptied trashcans and transported waste to collection areas.
Full Charge Bookkeeper
Education Intelligence Inc.
05.2010 - Current
May 2010 - Current Nashville, TN Prepared financial reports for senior managers to aid in the budget processes and support accurate decision making. Processed daily invoices and payments to keep accounting records current. Prepared and submitted quarterly and yearly tax forms and returns to meet local, state and federal requirements. Updated tracking spreadsheets in Microsoft Excel to identify trends. Maintained efficient office operations by offering skilled clerical support to senior team members. Investigated and resolved discrepancies during the account reconciliation process.
Effortlessly handle high-volume accounting tasks to support internal operation. Experienced in processing income and expenses, updating spreadsheets and auditing accounts to identify and correct errors. Highly organized, efficient and responsible team player with advanced financial knowledge. Detail-oriented and methodical bookkeeping with demonstrated success in independently handling financial tasks. Skillfully track payments, process payroll and reconcile accounts. Focused on keeping records accurate, current and compliant. An expert in QuickBooks Online with 10 years of related experience and advanced computer skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times. A hardworking and reliable BookKeeping focused on going above and beyond to support the team and serve customers. Trained in QuickBooks Online and offering top-notch finance abilities. Motivated to continue to learn and grow as a customer service/ finance professional. Skills Payment calculation Data entry Updating spreadsheets Sales enablement Experience BookKeeper Education Intelligence Inc. * Full-Charge Bookkeeper Processing payroll Reconciling accounts Brand development
Matched purchase orders with invoices and recorded necessary information.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
Reported financial data and updated financial records in ledgers and journals.
Established QuickBooks accounting system to reflect accurate financial records.
Maintained and processed invoices, deposits, and money logs.
Completed payroll for employees and maintained detailed records of procedures.
Identified accounting errors when cross-referencing documents and database information.
Posted daily receipts and payments in accordance with corporate protocols.
Reduced financial discrepancies through transaction monitoring and management.
Reconciled and corrected issues with financial records.
Developed and implemented procedures to improve accounting efficiency.
Maintained account accuracy by reviewing and reconciling checks monthly.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Handled day-to-day accounting processes to drive financial accuracy.
Strengthened financial operations by conducting bank reconciliations and financial reporting.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Implemented new accounting processes to decrease spending and work flow downtime.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Inspected account books and recorded transactions.
AIRBNB Cleaner
Sudsy Souls Cleaning
02.2023 - 11.2023
As an Airbnb Cleaner I was responsible for maintaining a high standard of cleanliness and presentation in rental properties between guest stays. This role involves thorough cleaning and inspection of the property to ensure that it meets the quality and hygiene standards expected by Airbnb guests.
Key Responsibilities:
Performed general cleaning tasks, including dusting, sweeping, mopping, and vacuuming all areas of property.
Clean and sanitize bathrooms, including toilets, sinks, showers, and mirrors.
Wipe down and disinfect kitchen surfaces, appliances, and cabinets.
Make and change beds, including changing linens and pillowcases.
Clean and organize living areas, including removing trash and recycling.
Ensure that all windows, mirrors, and glass surfaces are streak-free.
Supplies Management: Restock essential supplies, such as toilet paper, paper towels, and cleaning products.
Report any missing or damaged supplies to the property manager.
Quality Control: Inspect property for any damage or maintenance issues and report them promptly.
Follow a detailed cleaning checklist to ensure no tasks are missed.
Address any specific guest requirements or preferences as outlined in property’s guidelines.
Safety and Compliance: Use cleaning chemicals and equipment according to safety guidelines.
Adhere to health and safety regulations, including proper handling and disposal of cleaning materials.
Guest Preparation: Ensure the property is guest-ready with attention to detail, including setting up amenities and ensuring a welcoming atmosphere.
Prepare welcome notes or small gifts if specified by property owner.
Qualifications:
Ability to follow detailed cleaning protocols and checklists.
Good organizational and time management skills.
Reliable and punctual with strong work ethic.
Strong attention to detail and commitment to high standards of cleanliness.
Good communication skills for reporting issues and interacting with property managers.