Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Horst

Manheim,PA

Summary

I have worked retail management for 18 years. I enjoy customer service.... Love pleasing the customer.... Be It In the office or out working the floor. I have done computer programming which I did enjoy... I would prefer data entry billing etc. I am willing to learn anything that I need to to do the job to your expectations I have worked retail management for 18 years. I enjoy customer service... Love pleasing the customer... Be it in the office or out working the floor. I have done computer programming which I did enjoy... I would prefer data entry billing etc. I am willing to learn anything that I need to to do the job to your expectations. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

8
8
years of professional experience

Work History

Secretary

Nevin Horst Taxi
06.2021 - 08.2023
  • Answered 150 plus calls a day and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Dispatched Driver
  • Scheduled vans for maintenance
  • Helped drivers plan trips and get all the details together

Babysitter

Self Employed
05.2018 - 02.2019
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Took them to and from school

Apparel supervisor

Shopko Hometown Gothenburg
08.2017 - 08.2018
  • Opening and closing store
  • Counting money taking it to the bank.
  • Unpacking truck and putting the product away...
  • Customer service..
  • Supported team with customer service issues, voids and returns
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions

Assistant store manager

Jos a bank
03.2015 - 07.2016
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
  • Created and maintained safe and secure work environments for employees
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery
  • Reported issues to higher management with great detail
  • Managed purchasing, sales, marketing and customer account operations efficiently
  • Opened and closed the store

Education

Kenton Mennonite
Clayton, DE

Skills

  • Customer service
  • Computer programming and fixing Office work
  • Skills
  • Retail management
  • Project Schedule Coordination
  • Keyboarding Skills

Timeline

Secretary

Nevin Horst Taxi
06.2021 - 08.2023

Babysitter

Self Employed
05.2018 - 02.2019

Apparel supervisor

Shopko Hometown Gothenburg
08.2017 - 08.2018

Assistant store manager

Jos a bank
03.2015 - 07.2016

Kenton Mennonite
Elizabeth Horst