Looking to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
10
10
years of professional experience
Work History
Care Management / Disenrollment Coordinator
Hamaspik Choice
02.2020 - Current
Track members with no qualifying services and prepare them for submission to be disenrolled
Follow up with Care Managers making sure DOH & Maximus guidelines are being followed and requirements met
Confirm members were submitted in ePACES and then disenroll from UAS
Schedule preventative care appointments for members
Track all telehealth appointments (including TeleDentist & HearUSA), upload clinical documentation to the charts and alert the CM's
Track and report on appointments needed and completed.
Run our Member Incentive Program
Work closely with Care Managers and assist with their needs
Proficient in Microsoft Office, Altrusita, ePACES, UAS & other systems
ACHIEVEMENTS:
Employee of the Month – 4/2020
Ran our Remote Social Outreach Program for members unable to go to adult day care during Covid
Student/Licensed Hairdresser Assistant
Capri Cosmetology / Rochelle Stephens Salon
08.2018 - 01.2020
Completed 2000 hours of education & passed my NYS Cosmetology Exams
Assisted at salon in all aspects of hairdressing
Greeted clients & scheduled appointments
Began to build up my own clientele.
Receptionist/Administrative Assistant
VAP International
08.2015 - 06.2017
Received and directed all incoming calls to company personnel
Accounted for and logged all incoming checks
Handled all lease renewal documentation and ensured timely delivery to tenants
Event planning and scheduling; broker luncheons, meet and greets, etc
Proficient in Microsoft Office, Alchemy & other systems.
Currently a Care Management / Disenrollment Coordinator for a Managed Long Term Care Provider I possess strong leadership and team building skills Exceptional capacity to manage competing priorities while providing superior customer service Excellent problem solving, decision making and prioritizing abilities Creative, with ability to think “outside the box” Thorough, reliable and self-disciplined Highly organized with acute attention to detail Adaptable to new ideas and working practices Outstanding communication and interpersonal skills A role model to peers Well respected with demonstrated good judgment Self-motivated with high professional standards