Elizabeth Hyde
North Bangor,NY
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Direct Support Professional
Citizen Advocates
Malone, New York
11.2023 - Current
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Accompanied individuals on outings to promote independence and integration into the community.
- Provided guidance and support to ensure safety of individuals served.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Store Associate
Wal-Mart Supercenter
Mountain Home, AR
01.2023 - 06.2023
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Stocked shelves with merchandise and maintained inventory levels.
- Assisted customers with product selection, pricing and availability.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Assistant Store Manager
Dollar General Store
Bakersfield, MO
01.2022 - 06.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Direct Support Professional
Citizen Advocates
Malone, NY
07.2009 - 05.2021
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Facilitated social interactions between participants and their peers in the community.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Assisted individuals in learning and developing new skills.
- Accompanied or transported clients to appointments, errands and social activities.
Education
High School Diploma -
Brushton Moira
Brushton, NY06-2009
Associate of Science -
Purdue University - North Central
Westville, INSkills
- Behavioral Management
- Patient Management
- Direct Patient Care
- Chronic Disease Management
Timeline
Direct Support Professional
Citizen Advocates
11.2023 - Current
Store Associate
Wal-Mart Supercenter
01.2023 - 06.2023
Assistant Store Manager
Dollar General Store
01.2022 - 06.2023
Direct Support Professional
Citizen Advocates
07.2009 - 05.2021
High School Diploma -
Brushton Moira
Associate of Science -
Purdue University - North Central
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