Elizabeth Ijeh
GAITHERSBURG,MD
Summary
Personable Office Administrator with 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
12
12
years of professional experience
Work History
Office Administrator
CLL Communications & Security Intl.
Montgomery Village, United State
06.2019 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
Customer Financial Services Representative
United Bank
Germantown, MD
05.2014 - 06.2019
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Discussed financial options with clients and provided informed suggestions.
- Identified customer financial service needs to prepare proposals and sell services.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Office Assistant
A1 Copy Mailbox Business Center
Montgomery Village, United States
04.2010 - 05.2014
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Verified accuracy of business records by consistently updating customer information.
Education
BBA - Business Administration And Management
University of Maryland Global Campus
Lago MD06.2023
Skills
- Staff Training
- Workforce Management
- Financial Services Support
- Inbound Phone Call Handling
- Office Management
- Ability To Effectively Communicate
- Strong Organizational Skills
- Customer Orientation
- Positive Attitude
- Accounts Receivable
- Purchase Orders
Timeline
Office Administrator
CLL Communications & Security Intl.
06.2019 - Current
Customer Financial Services Representative
United Bank
05.2014 - 06.2019
Office Assistant
A1 Copy Mailbox Business Center
04.2010 - 05.2014
BBA - Business Administration And Management
University of Maryland Global Campus
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