ELIZABETH IMAN

Proven leader and entrepreneur with a track record of enhancing customer satisfaction and increasing sales at Sea Bees Children Store. Expert in financial planning and inventory control, coupled with exceptional relationship-building skills. Achieved significant business growth through strategic merchandise planning and effective social media marketing. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

• Documented and resolved employee issues which led productivity
• Collaborated with team of 2 in the development of better items to generate sales.
• Resolved product issue through consumer testing.
• Supervised team of 3 staff members.

First year of opening our store in the Village of Wexford we were voted best Children's Store by our customers and residence of Beaufort Country.  This was featured in the Island Packet.  We received numerous customers through this honor.