Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Imbrunone

Chesterfield,MI

Summary

Dynamic and dedicated professional with a proven track record at Meridian Contracting, excelling in administrative support and fostering strong client relationships. Known for exceptional time management and problem-solving abilities, I enhance team productivity while maintaining meticulous records. Committed to community engagement and delivering outstanding service, I adapt quickly to meet diverse needs.

Overview

18
18
years of professional experience

Work History

Volunteer

Myself
01.2021 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Cleaner

Leave It to Lizzie (Myself)
05.2018 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.

Care. Giver

Individuals
01.2017 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.

Business Assistant

Meridian Contracting
09.2015 - 04.2025
  • Provided exceptional support during periods of high work volume or staffing shortages to maintain a seamless flow of operations.
  • Facilitated strong working relationships among staff members by fostering open lines of communication across departments.
  • Managed complex projects successfully from inception to completion while consistently meeting deadlines under pressure situations.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Built solid rapport with external vendors ensuring timely delivery of goods/services without compromising on quality.
  • Engaged with customers to build business relationships.
  • Ensured compliance with industry regulations by staying up-to-date on relevant changes in laws or policies affecting business operations.
  • Optimized workflow management through effective prioritization of tasks, delegation of responsibilities, and follow-up on progress.
  • Enhanced team productivity by managing schedules, coordinating meetings, and overseeing travel arrangements.
  • Maintained accurate financial records by processing invoices, tracking expenses, and reconciling accounts.
  • Safeguarded sensitive information by establishing secure document storage systems and adhering to strict confidentiality protocols.
  • Boosted company reputation with excellent customer service while addressing inquiries and resolving issues promptly.
  • Contributed to project success by providing administrative support to managers during all phases of planning and implementation.

Server

Social Kitchen & Bar
03.2014 - 01.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

220 Merrill
03.2007 - 05.2014
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.

Volunteer- Children’s Program

Capuchin Franciscan Friars- Province Of St. Augustine
03.2007 - 03.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Education

Associate Of Liberal Arrs - Education

Macomb Community College
Warren, MI
2010

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Attention to detail
  • Leadership qualities
  • Community service
  • Time management
  • Adaptability and dependability
  • Relationship building
  • Community engagement
  • Event setup
  • Professional appearance
  • Community outreach
  • Conflict resolution
  • Volunteer recruitment
  • Fundraising
  • Cultural awareness
  • Client relations strength
  • Recordkeeping and confidentiality
  • Documentation and reporting
  • Computer skills
  • Administrative support
  • Budgeting and finance
  • Friendly and outgoing
  • Multitasking and organization
  • Reliability and punctuality
  • Empathy and patience
  • Team leadership
  • Coaching and mentoring
  • Data confidentiality
  • Multitasking
  • Reliability
  • Emotional awareness
  • Effective communication
  • Time management abilities
  • Problem-solving abilities
  • Adaptability and flexibility
  • Written communication

Timeline

Volunteer

Myself
01.2021 - Current

Cleaner

Leave It to Lizzie (Myself)
05.2018 - Current

Care. Giver

Individuals
01.2017 - Current

Business Assistant

Meridian Contracting
09.2015 - 04.2025

Server

Social Kitchen & Bar
03.2014 - 01.2019

Server

220 Merrill
03.2007 - 05.2014

Volunteer- Children’s Program

Capuchin Franciscan Friars- Province Of St. Augustine
03.2007 - 03.2011

Associate Of Liberal Arrs - Education

Macomb Community College

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Elizabeth Imbrunone