Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Irizarry

Orlando,FL

Summary

To gain professional work experience and to achieve a high level of customer service, through bonding with people by using compassion and understanding.


Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

AdventHealth MedicalGroup
01.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Medical Assistant

Foot and Ankle Associates
01.2020 - 01.2023
  • Patient Care
  • Front and back office
  • I'm also in charge of messages (voicemails) for example calling patients in the AM and PM
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Customer Service Associate

wawa
08.2018 - 06.2021
  • Customer Service
  • Consultative Selling
  • Visual Merchandising
  • Inventory
  • Team Player
  • Housekeeping
  • Bilingual

Front Desk Agent

Quality Inn and Suites
02.2018 - 05.2018
  • Customer service
  • Checking in and out guest
  • Cash handling
  • Housekeeping
  • Bilingual

Retail Specialist

Hudson Group
02.2015 - 12.2017
  • Customer Service
  • Consultative Selling
  • Visual Merchandizing
  • Inventory
  • Team Player
  • Housekeeping
  • Bilingual

Customer Service Prospect

05.2013 - 01.2015
  • Filing /Checking for PDA's
  • Organization
  • Working with a software system
  • Housekeeping

Environmental Services

12.2012 - 05.2013
  • Janitorial Duties
  • To maintain a safe, clean environment for our staff and customers

Education

High school -

Boone High School
Orlando, FL
01.2012

Skills

  • Customer service
  • Receptionist
  • Retail sales
  • Sanitization
  • Bilingual
  • Customer Care
  • Call Center
  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records

Certification

  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
  • Basic Life Support Certification (BLS)

Timeline

Certified Medical Assistant

AdventHealth MedicalGroup
01.2023 - Current

Medical Assistant

Foot and Ankle Associates
01.2020 - 01.2023

Customer Service Associate

wawa
08.2018 - 06.2021

Front Desk Agent

Quality Inn and Suites
02.2018 - 05.2018

Retail Specialist

Hudson Group
02.2015 - 12.2017

Customer Service Prospect

05.2013 - 01.2015

Environmental Services

12.2012 - 05.2013

High school -

Boone High School

Similar Profiles

CREATE PROFILE
Elizabeth Irizarry